CFPB Consumer Complaint Profile

Lpsg

Behind the 18 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

18
Total complaints
Below average
1
Last 12 months
94.4%
Timely response
Below median
13
States affected

The verdict

Out of 3,843 financial companies in the CFPB database, Lpsg has accumulated 18 complaints, placing it #3004 by volume. Its on-time response rate is 94.4%, the 27th percentile among companies with 100+ complaints.

#3004
of 3,843 companies by volume
94.4%
on time (27th pctile)
Debt collection
most-complained product
13
states with complaints
B+
PlainCredit Trust Score
75/100
Lpsg · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response D 94.4%
Share of complaints answered within the CFPB response window
Dispute Rate A+ 0.0%
Share of responses the consumer disputed (lower is better)
Relief Rate A+ 27.8%
Share of complaints closed with monetary or non-monetary relief

Lpsg vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

94.4% Around the middle higher than 27% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Lpsg timely response rate 94.4%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Credit card debt 8
Debt collection - Credit card 7
Debt collection - I do not know 2
Debt collection - Other (i.e. phone, health club, etc.) 1

Top Issues

1.Taking/threatening an illegal action 5
2.Took or threatened to take negative or legal action 3
3.Communication tactics 2
4.Attempts to collect debt not owed 2
5.Written notification about debt 2
6.Disclosure verification of debt 2
7.False statements or representation 1
8.Threatened to contact someone or share information improperly 1

Complaints by Year

Year Complaints
2014 1
2015 1
2016 7
2017 4
2018 2
2019 2
2026year in progress 1

Complaints by State (Top 15)

Florida 3
California 2
Virginia 2
Washington 2
New Mexico 1
Montana 1
Louisiana 1
Arkansas 1
North Carolina 1
Illinois 1
Colorado 1
Hawaii 1
Indiana 1

Company Responses

Closed with explanation 12
Closed with monetary relief 5
Untimely response 1

What the CFPB Complaint Record Shows for Lpsg

Lpsg carries 18 complaints in the CFPB's database, 1 of them filed within the past 12 months. Consumers spanning 13 states and territories have weighed in, giving this a geographically concentrated footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Taking/threatening an illegal action," a reasonable starting point for understanding recurring friction.

Lpsg's timely response rate stands at 94.4%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Consumers formally disputed the company's response at a 0% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 27.8%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Lpsg have?

Lpsg has 18 total consumer complaints filed with the CFPB, with 1 filed in the last 12 months.

Does Lpsg respond to complaints on time?

Lpsg's CFPB timely-response rate is 94.4%.

What product generates the most complaints for Lpsg?

Among all products tied to Lpsg, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Lpsg?

The most common issue reported by consumers about Lpsg is "Taking/threatening an illegal action." All complaint issues are listed above with their counts.

How do I file a complaint against Lpsg?

You can file a complaint against Lpsg directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Lpsg?

Consumers in 13 states and territories have filed complaints about Lpsg with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Lpsg: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (0% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Lpsg have?

Lpsg has 18 total consumer complaints filed with the CFPB, with 1 filed in the last 12 months.

Does Lpsg respond to complaints on time?

Lpsg's CFPB timely-response rate is 94.4%.

What product generates the most complaints for Lpsg?

Among all products tied to Lpsg, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Lpsg?

The most common issue reported by consumers about Lpsg is "Taking/threatening an illegal action." All complaint issues are listed above with their counts.

How do I file a complaint against Lpsg?

You can file a complaint against Lpsg directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Lpsg?

Consumers in 13 states and territories have filed complaints about Lpsg with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Lpsg's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.