CFPB Consumer Complaint Profile

Lpsg

What 18 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

18
Total complaints
1
Last 12 months
94.4%
Timely response
13
States affected

The verdict

Lpsg ranks #3008 of 3,848 financial companies by CFPB complaint volume, with 18 complaints on record. It answers 94.4% of complaints on time — above the 93% median for companies with 100+ complaints.

#3008
of 3,848 companies by volume
94.4%
answered on time
Debt collection
most-complained product
13
states with complaints
Lpsg timely response rate 94.4%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Debt collection — Credit card debt 8
Debt collection — Credit card 7
Debt collection — I do not know 2
Debt collection — Other (i.e. phone, health club, etc.) 1

Top Issues

1.Taking/threatening an illegal action 5
2.Took or threatened to take negative or legal action 3
3.Communication tactics 2
4.Attempts to collect debt not owed 2
5.Written notification about debt 2
6.Disclosure verification of debt 2
7.False statements or representation 1
8.Threatened to contact someone or share information improperly 1

Complaints by Year

Year Complaints
2014 1
2015 1
2016 7
2017 4
2018 2
2019 2
2026 1

Complaints by State (Top 15)

Florida 3
California 2
Virginia 2
Washington 2
New Mexico 1
Montana 1
Louisiana 1
Arkansas 1
North Carolina 1
Illinois 1
Colorado 1
Hawaii 1
Indiana 1

Company Responses

Closed with explanation 12
Closed with monetary relief 5
Untimely response 1

What the CFPB Complaint Record Shows for Lpsg

The CFPB Consumer Complaint Database has logged 18 complaints against Lpsg overall, with 1 of those filed in the trailing 12 months. Reports have come from consumers in 13 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Taking/threatening an illegal action" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Lpsg's timely response rate stands at 94.4%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Consumers formally disputed the company's response in 0% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 27.8% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Lpsg have?

Lpsg has 18 total consumer complaints filed with the CFPB, with 1 filed in the last 12 months.

Does Lpsg respond to complaints on time?

Lpsg has a 94.4% timely response rate to CFPB complaints.

What product generates the most complaints for Lpsg?

The most complained-about product for Lpsg is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Lpsg?

The most common issue reported by consumers about Lpsg is "Taking/threatening an illegal action." All complaint issues are listed above with their counts.

How do I file a complaint against Lpsg?

You can file a complaint against Lpsg directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Lpsg?

Consumers in 13 states and territories have filed complaints about Lpsg with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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