CFPB Consumer Complaint Profile

LTD Financial Services, L.P.

424 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

424
Total complaints
Above average
3
Last 12 months
86.6%
Timely response
Bottom quartile
43
States affected

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The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, LTD Financial Services, L.P. sits at #556, with 424 complaints logged. Its on-time response rate is 86.6%, the 14th percentile among companies with 100+ complaints.

#556
of 3,843 companies by volume
86.6%
on time (14th pctile)
Debt collection
most-complained product
43
states with complaints
C
PlainCredit Trust Score
58/100
LTD Financial Services, L.P. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 86.6%
Share of complaints answered within the CFPB response window
Dispute Rate C+ 10.7%
Share of responses the consumer disputed (lower is better)
Relief Rate A- 15.1%
Share of complaints closed with monetary or non-monetary relief

LTD Financial Services, L.P. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

86.6% Among the lowest higher than 14% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 17 in 2024 to 3 in 2025 (2024 → 2025).

See the full year-over-year release diff

LTD Financial Services, L.P. timely response rate 86.6%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 101
Debt collection - Credit card debt 86
Debt collection - Other debt 69
Debt collection - Credit card 44
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 35
Debt collection - Other (i.e. phone, health club, etc.) 23
Debt collection - Non-federal student loan 9
Debt collection - Rental debt 7
Debt collection - Mortgage debt 7
Student loan - Non-federal student loan 6

Top Issues

1.Attempts to collect debt not owed 118
2.Communication tactics 68
3.Written notification about debt 59
4.Cont'd attempts collect debt not owed 36
5.False statements or representation 26
6.Improper contact or sharing of info 19
7.Incorrect information on your report 19
8.Disclosure verification of debt 17
9.Took or threatened to take negative or legal action 13
10.Problem with a credit reporting company's investigation into an existing problem 12

Complaints by Year

Year Complaints
2013 18
2014 39
2015 39
2016 29
2017 29
2018 44
2019 29
2020 38
2021 56
2022 44
2023 38
2024 17
2025 3
2026year in progress 1

Complaints by State (Top 15)

Texas 56
Florida 51
California 46
Georgia 28
New York 24
Illinois 21
Colorado 16
North Carolina 13
Michigan 12
Arizona 10
Nevada 10
Virginia 10
Ohio 9
New Jersey 9
Pennsylvania 8

Company Responses

Closed with explanation 334
Closed with non-monetary relief 62
Untimely response 25
Closed with monetary relief 2
Closed 1

What the CFPB Complaint Record Shows for LTD Financial Services, L.P.

LTD Financial Services, L.P. carries 424 complaints in the CFPB's database, 3 of them filed within the past 12 months. Consumers spanning 43 states and territories have weighed in, giving this a nationwide footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

LTD Financial Services, L.P.'s timely response rate stands at 86.6%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. The company's response carried a 10.7% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 15.1% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does LTD Financial Services, L.P. have?

424 complaints have been filed against LTD Financial Services, L.P. with the CFPB overall - 3 of them in the past year.

Does LTD Financial Services, L.P. respond to complaints on time?

CFPB complaints against LTD Financial Services, L.P. draw a 86.6% timely-response rate inside the expected window.

What product generates the most complaints for LTD Financial Services, L.P.?

"Debt collection" draws more CFPB complaints against LTD Financial Services, L.P. than any other product - see the full breakdown above.

What is the most common complaint issue with LTD Financial Services, L.P.?

Consumers most often cite "Attempts to collect debt not owed" when complaining about LTD Financial Services, L.P.; the full issue list with counts is above.

How do I file a complaint against LTD Financial Services, L.P.?

You can file a complaint against LTD Financial Services, L.P. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about LTD Financial Services, L.P.?

Consumers in 43 states and territories have filed complaints about LTD Financial Services, L.P. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for LTD Financial Services, L.P.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (10.7% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026