CFPB Consumer Complaint Profile

Lustig, Glaser & Wilson, P.C.

What 88 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

88
Total complaints
0
Last 12 months
93.2%
Timely response
7
States affected

The verdict

Lustig, Glaser & Wilson, P.C. ranks #1411 of 3,848 financial companies by CFPB complaint volume, with 88 complaints on record. It answers 93.2% of complaints on time — above the 93% median for companies with 100+ complaints.

#1411
of 3,848 companies by volume
93.2%
answered on time
Debt collection
most-complained product
7
states with complaints
Lustig, Glaser & Wilson, P.C. timely response rate 93.2%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Debt collection — Credit card 45
Debt collection — I do not know 18
Debt collection — Credit card debt 12
Debt collection — Other (i.e. phone, health club, etc.) 4
Debt collection — Auto debt 2
Debt collection — Auto 2
Mortgage — Conventional fixed mortgage 1
Debt collection — Medical 1
Credit card 1
Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 1

Top Issues

1.Cont'd attempts collect debt not owed 20
2.Communication tactics 15
3.Disclosure verification of debt 14
4.Taking/threatening an illegal action 9
5.False statements or representation 9
6.Took or threatened to take negative or legal action 7
7.Written notification about debt 4
8.Improper contact or sharing of info 3
9.Attempts to collect debt not owed 3
10.Loan servicing, payments, escrow account 1

Complaints by Year

Year Complaints
2013 6
2014 18
2015 27
2016 15
2017 10
2018 5
2019 5
2022 2

Complaints by State (Top 15)

Massachusetts 73
Connecticut 5
Rhode Island 5
New York 2
Kansas 1
New Hampshire 1
Florida 1

Company Responses

Closed with explanation 68
Closed with non-monetary relief 15
Untimely response 5

What the CFPB Complaint Record Shows for Lustig, Glaser & Wilson, P.C.

The CFPB Consumer Complaint Database has logged 88 complaints against Lustig, Glaser & Wilson, P.C. overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 7 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Cont'd attempts collect debt not owed" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Lustig, Glaser & Wilson, P.C.'s timely response rate stands at 93.2%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Consumers formally disputed the company's response in 29.6% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 17% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Lustig, Glaser & Wilson, P.C. have?

Lustig, Glaser & Wilson, P.C. has 88 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Lustig, Glaser & Wilson, P.C. respond to complaints on time?

Lustig, Glaser & Wilson, P.C. has a 93.2% timely response rate to CFPB complaints.

What product generates the most complaints for Lustig, Glaser & Wilson, P.C.?

The most complained-about product for Lustig, Glaser & Wilson, P.C. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Lustig, Glaser & Wilson, P.C.?

The most common issue reported by consumers about Lustig, Glaser & Wilson, P.C. is "Cont'd attempts collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Lustig, Glaser & Wilson, P.C.?

You can file a complaint against Lustig, Glaser & Wilson, P.C. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Lustig, Glaser & Wilson, P.C.?

Consumers in 7 states and territories have filed complaints about Lustig, Glaser & Wilson, P.C. with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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