CFPB Consumer Complaint Profile

Lustig, Glaser & Wilson, P.C.

Consumers have filed 88 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

88
Total complaints
Mid-range
0
Last 12 months
93.2%
Timely response
Bottom quartile
7
States affected

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The verdict

Out of 3,843 financial companies in the CFPB database, Lustig, Glaser & Wilson, P.C. has accumulated 88 complaints, placing it #1409 by volume. Its on-time response rate is 93.2%, the 24th percentile among companies with 100+ complaints.

#1409
of 3,843 companies by volume
93.2%
on time (24th pctile)
Debt collection
most-complained product
7
states with complaints
D
PlainCredit Trust Score
49/100
Lustig, Glaser & Wilson, P.C. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response D 93.2%
Share of complaints answered within the CFPB response window
Dispute Rate F 29.6%
Share of responses the consumer disputed (lower is better)
Relief Rate A- 17.0%
Share of complaints closed with monetary or non-monetary relief

Lustig, Glaser & Wilson, P.C. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

93.2% Among the lowest higher than 24% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Lustig, Glaser & Wilson, P.C. timely response rate 93.2%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Credit card 45
Debt collection - I do not know 18
Debt collection - Credit card debt 12
Debt collection - Other (i.e. phone, health club, etc.) 4
Debt collection - Auto debt 2
Debt collection - Auto 2
Mortgage - Conventional fixed mortgage 1
Debt collection - Medical 1
Credit card 1
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 1

Top Issues

1.Cont'd attempts collect debt not owed 20
2.Communication tactics 15
3.Disclosure verification of debt 14
4.Taking/threatening an illegal action 9
5.False statements or representation 9
6.Took or threatened to take negative or legal action 7
7.Written notification about debt 4
8.Improper contact or sharing of info 3
9.Attempts to collect debt not owed 3
10.Loan servicing, payments, escrow account 1

Complaints by Year

Year Complaints
2013 6
2014 18
2015 27
2016 15
2017 10
2018 5
2019 5
2022 2

Complaints by State (Top 15)

Massachusetts 73
Connecticut 5
Rhode Island 5
New York 2
Kansas 1
New Hampshire 1
Florida 1

Company Responses

Closed with explanation 68
Closed with non-monetary relief 15
Untimely response 5

What the CFPB Complaint Record Shows for Lustig, Glaser & Wilson, P.C.

The CFPB Consumer Complaint Database has logged 88 complaints against Lustig, Glaser & Wilson, P.C. overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 7 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Cont'd attempts collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Within the Bureau's 15-day response window, Lustig, Glaser & Wilson, P.C. posts a 93.2% reply rate on forwarded complaints. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Resolved cases drew a formal consumer-dispute rate of 29.6% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 17% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Lustig, Glaser & Wilson, P.C. have?

88 complaints have been filed against Lustig, Glaser & Wilson, P.C. with the CFPB overall - 0 of them in the past year.

Does Lustig, Glaser & Wilson, P.C. respond to complaints on time?

Lustig, Glaser & Wilson, P.C. has a 93.2% timely response rate to CFPB complaints.

What product generates the most complaints for Lustig, Glaser & Wilson, P.C.?

The most complained-about product for Lustig, Glaser & Wilson, P.C. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Lustig, Glaser & Wilson, P.C.?

The most common issue reported by consumers about Lustig, Glaser & Wilson, P.C. is "Cont'd attempts collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Lustig, Glaser & Wilson, P.C.?

You can file a complaint against Lustig, Glaser & Wilson, P.C. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Lustig, Glaser & Wilson, P.C.?

The CFPB has recorded complaints against Lustig, Glaser & Wilson, P.C. from 7 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Lustig, Glaser & Wilson, P.C.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Lustig, Glaser & Wilson, P.C. have?

88 complaints have been filed against Lustig, Glaser & Wilson, P.C. with the CFPB overall - 0 of them in the past year.

Does Lustig, Glaser & Wilson, P.C. respond to complaints on time?

Lustig, Glaser & Wilson, P.C. has a 93.2% timely response rate to CFPB complaints.

What product generates the most complaints for Lustig, Glaser & Wilson, P.C.?

The most complained-about product for Lustig, Glaser & Wilson, P.C. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Lustig, Glaser & Wilson, P.C.?

The most common issue reported by consumers about Lustig, Glaser & Wilson, P.C. is "Cont'd attempts collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Lustig, Glaser & Wilson, P.C.?

You can file a complaint against Lustig, Glaser & Wilson, P.C. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Lustig, Glaser & Wilson, P.C.?

The CFPB has recorded complaints against Lustig, Glaser & Wilson, P.C. from 7 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Lustig, Glaser & Wilson, P.C.'s complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.