CFPB Consumer Complaint Profile
Madison Auto, LLC
What 56 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 56
- Total complaints
- Mid-range
- 49
- Last 12 months
- 100%
- Timely response
- Top decile
- 17
- States affected
The verdict
Madison Auto, LLC ranks #1729 of 3,843 financial companies by CFPB complaint volume, with 56 complaints on record. It posts a 100% on-time response rate, the 86th percentile among companies with 100+ complaints.
- #1729
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Credit reporting or …
- most-complained product
- 17
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Madison Auto, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 3 in 2024 to 27 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2023 | 4 |
| 2024 | 3 |
| 2025 | 27 |
| 2026year in progress | 22 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Madison Auto, LLC
Madison Auto, LLC carries 56 complaints in the CFPB's database, 49 of them filed within the past 12 months. Consumers spanning 17 states and territories have weighed in, giving this a multi-regional footprint. The single largest complaint category is "Credit reporting or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Improper use of your report," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Madison Auto, LLC draw a 100% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Madison Auto, LLC have?
The CFPB has logged 56 complaints against Madison Auto, LLC to date, of which 49 came in over the last 12 months.
Does Madison Auto, LLC respond to complaints on time?
Madison Auto, LLC's CFPB timely-response rate is 100%. This is considered excellent.
What product generates the most complaints for Madison Auto, LLC?
The most complained-about product for Madison Auto, LLC is "Credit reporting or other personal consumer reports." You can view the full product breakdown on this page.
What is the most common complaint issue with Madison Auto, LLC?
"Improper use of your report" is the single most frequently cited issue in complaints against Madison Auto, LLC - see all issues and counts above.
How do I file a complaint against Madison Auto, LLC?
You can file a complaint against Madison Auto, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Madison Auto, LLC?
Consumers in 17 states and territories have filed complaints about Madison Auto, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Also handles Credit reporting or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Madison Auto, LLC have?
The CFPB has logged 56 complaints against Madison Auto, LLC to date, of which 49 came in over the last 12 months.
Does Madison Auto, LLC respond to complaints on time?
Madison Auto, LLC's CFPB timely-response rate is 100%. This is considered excellent.
What product generates the most complaints for Madison Auto, LLC?
The most complained-about product for Madison Auto, LLC is "Credit reporting or other personal consumer reports." You can view the full product breakdown on this page.
What is the most common complaint issue with Madison Auto, LLC?
"Improper use of your report" is the single most frequently cited issue in complaints against Madison Auto, LLC - see all issues and counts above.
How do I file a complaint against Madison Auto, LLC?
You can file a complaint against Madison Auto, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Madison Auto, LLC?
Consumers in 17 states and territories have filed complaints about Madison Auto, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.