CFPB Consumer Complaint Profile
McCalla Raymer Leibert Pierce, LLC
What 188 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-05-15
- 188
- Total complaints
- 27
- Last 12 months
- 59.6%
- Timely response
- 15
- States affected
The verdict
Out of 3,848 financial companies in the CFPB database, McCalla Raymer Leibert Pierce, LLC has accumulated 188 complaints, placing it #972 by volume. Its on-time response rate is 59.6%, trailing the 93% median among companies with 100+ complaints.
- #972
- of 3,848 companies by volume
- 59.6%
- answered on time
- Debt collection
- most-complained product
- 15
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 8 |
| 2015 | 13 |
| 2016 | 28 |
| 2017 | 26 |
| 2018 | 22 |
| 2019 | 8 |
| 2020 | 4 |
| 2021 | 7 |
| 2022 | 14 |
| 2023 | 20 |
| 2024 | 10 |
| 2025 | 21 |
| 2026 | 7 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for McCalla Raymer Leibert Pierce, LLC
McCalla Raymer Leibert Pierce, LLC carries 188 complaints in the CFPB's database, 27 of them filed within the past 12 months. Consumers spanning 15 states and territories have weighed in, giving this a multi-regional footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Took or threatened to take negative or legal action," a reasonable starting point for understanding recurring friction.
McCalla Raymer Leibert Pierce, LLC's timely response rate stands at 59.6%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. The company's response was formally disputed in 27.4% of resolved cases, indicating how frequently the initial fix fell short. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does McCalla Raymer Leibert Pierce, LLC have?
McCalla Raymer Leibert Pierce, LLC has 188 total consumer complaints filed with the CFPB, with 27 filed in the last 12 months.
Does McCalla Raymer Leibert Pierce, LLC respond to complaints on time?
59.6% of the CFPB complaints against McCalla Raymer Leibert Pierce, LLC get a response within the expected window. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for McCalla Raymer Leibert Pierce, LLC?
"Debt collection" draws more CFPB complaints against McCalla Raymer Leibert Pierce, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with McCalla Raymer Leibert Pierce, LLC?
Consumers most often cite "Took or threatened to take negative or legal action" when complaining about McCalla Raymer Leibert Pierce, LLC; the full issue list with counts is above.
How do I file a complaint against McCalla Raymer Leibert Pierce, LLC?
You can file a complaint against McCalla Raymer Leibert Pierce, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about McCalla Raymer Leibert Pierce, LLC?
McCalla Raymer Leibert Pierce, LLC has drawn CFPB complaints from 15 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~188)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.