CFPB Consumer Complaint Profile
McCalla Raymer Leibert Pierce, LLC
What 188 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 188
- Total complaints
- Above average
- 27
- Last 12 months
- 59.6%
- Timely response
- Bottom decile
- 15
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, McCalla Raymer Leibert Pierce, LLC has accumulated 188 complaints, placing it #970 by volume. Its on-time response rate is 59.6%, the 4th percentile among companies with 100+ complaints.
- #970
- of 3,843 companies by volume
- 59.6%
- on time (4th pctile)
- Debt collection
- most-complained product
- 15
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
McCalla Raymer Leibert Pierce, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
59.6% Among the lowest higher than 4% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 10 in 2024 to 21 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 8 |
| 2015 | 13 |
| 2016 | 28 |
| 2017 | 26 |
| 2018 | 22 |
| 2019 | 8 |
| 2020 | 4 |
| 2021 | 7 |
| 2022 | 14 |
| 2023 | 20 |
| 2024 | 10 |
| 2025 | 21 |
| 2026year in progress | 7 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for McCalla Raymer Leibert Pierce, LLC
McCalla Raymer Leibert Pierce, LLC carries 188 complaints in the CFPB's database, 27 of them filed within the past 12 months. Consumers spanning 15 states and territories have weighed in, giving this a multi-regional footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Took or threatened to take negative or legal action," a reasonable starting point for understanding recurring friction.
McCalla Raymer Leibert Pierce, LLC's timely response rate stands at 59.6%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. The company's response carried a 27.4% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does McCalla Raymer Leibert Pierce, LLC have?
McCalla Raymer Leibert Pierce, LLC has 188 total consumer complaints filed with the CFPB, with 27 filed in the last 12 months.
Does McCalla Raymer Leibert Pierce, LLC respond to complaints on time?
CFPB complaints against McCalla Raymer Leibert Pierce, LLC draw a 59.6% timely-response rate inside the expected window. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for McCalla Raymer Leibert Pierce, LLC?
"Debt collection" draws more CFPB complaints against McCalla Raymer Leibert Pierce, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with McCalla Raymer Leibert Pierce, LLC?
Consumers most often cite "Took or threatened to take negative or legal action" when complaining about McCalla Raymer Leibert Pierce, LLC; the full issue list with counts is above.
How do I file a complaint against McCalla Raymer Leibert Pierce, LLC?
You can file a complaint against McCalla Raymer Leibert Pierce, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about McCalla Raymer Leibert Pierce, LLC?
McCalla Raymer Leibert Pierce, LLC has drawn CFPB complaints from 15 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for McCalla Raymer Leibert Pierce, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (27.4% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.