CFPB Consumer Complaint Profile
McKenzie Management LLC
The CFPB complaints on file trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 34
- Total complaints
- Mid-range
- 15
- Last 12 months
- 0%
- Timely response
- Bottom decile
- 14
- States affected
The verdict
McKenzie Management LLC ranks #2211 of 3,843 financial companies by CFPB complaint volume. Its on-time response record is at the 0th percentile among companies with 100+ complaints.
- Money transfer, virt…
- most-complained product
- CA
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
McKenzie Management LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
0% Among the lowest in the bottom 1% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2021 | 1 |
| 2022 | 1 |
| 2023 | 5 |
| 2024 | 8 |
| 2025 | 16 |
| 2026year in progress | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for McKenzie Management LLC
The CFPB Consumer Complaint Database shows a geographically concentrated complaint footprint for McKenzie Management LLC, with consumers across the country filing against it. "Money transfer, virtual currency, or money service" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Trouble accessing funds in your mobile or digital wallet" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
The timely-response measure counts forwarded complaints answered inside the Bureau's 15-day window. This company's rate trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Also handles Money transfer, virtual currency, or money service
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does McKenzie Management LLC have?
The CFPB has logged 34 complaints against McKenzie Management LLC to date, of which 15 came in over the last 12 months.
Does McKenzie Management LLC respond to complaints on time?
McKenzie Management LLC's CFPB timely-response rate is 0%. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for McKenzie Management LLC?
The most complained-about product for McKenzie Management LLC is "Money transfer, virtual currency, or money service." You can view the full product breakdown on this page.
What is the most common complaint issue with McKenzie Management LLC?
Consumers most often cite "Trouble accessing funds in your mobile or digital wallet" when complaining about McKenzie Management LLC; the full issue list with counts is above.
How do I file a complaint against McKenzie Management LLC?
You can file a complaint against McKenzie Management LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about McKenzie Management LLC?
The CFPB has recorded complaints against McKenzie Management LLC from 14 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.