CFPB Consumer Complaint Profile

Med-1 Solutions, LLC

Consumers have filed 136 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-05-15

136
Total complaints
7
Last 12 months
77.2%
Timely response
20
States affected

The verdict

Med-1 Solutions, LLC ranks #1155 of 3,848 financial companies by CFPB complaint volume, with 136 complaints on record. Its on-time response rate is 77.2%, trailing the 93% median among companies with 100+ complaints.

#1155
of 3,848 companies by volume
77.2%
answered on time
Debt collection
most-complained product
20
states with complaints
Med-1 Solutions, LLC timely response rate 77.2%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Medical debt 65
Debt collection - Medical 45
Debt collection - I do not know 15
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 4
Debt collection - Other (i.e. phone, health club, etc.) 4
Credit reporting or other personal consumer reports - Credit reporting 1
Credit reporting 1
Debt collection - Other debt 1

Top Issues

1.Attempts to collect debt not owed 29
2.Communication tactics 26
3.Cont'd attempts collect debt not owed 20
4.Disclosure verification of debt 14
5.Written notification about debt 12
6.False statements or representation 11
7.Took or threatened to take negative or legal action 6
8.Improper contact or sharing of info 5
9.Threatened to contact someone or share information improperly 4
10.Taking/threatening an illegal action 3

Complaints by Year

Year Complaints
2013 1
2014 17
2015 21
2016 13
2017 18
2018 20
2019 10
2021 5
2022 6
2023 3
2024 12
2025 7
2026 3

Complaints by State (Top 15)

Indiana 90
Florida 9
Tennessee 5
Illinois 4
Louisiana 4
Texas 3
Michigan 3
North Carolina 2
Wisconsin 2
Virginia 2
California 2
Idaho 1
Washington 1
Alabama 1
Oklahoma 1

Company Responses

Closed with explanation 133
Closed 2
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Med-1 Solutions, LLC

The CFPB Consumer Complaint Database has logged 136 complaints against Med-1 Solutions, LLC overall, with 7 of those filed in the trailing 12 months. Reports have come from consumers in 20 states and territories, making this a multi-regional complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

77.2% of CFPB-forwarded complaints against Med-1 Solutions, LLC get a reply inside the Bureau's 15-day window. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Consumers formally disputed the company's response in 21.1% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. 0.7% of resolved complaints ended with some monetary or non-monetary relief for the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Med-1 Solutions, LLC have?

Med-1 Solutions, LLC has 136 total consumer complaints filed with the CFPB, with 7 filed in the last 12 months.

Does Med-1 Solutions, LLC respond to complaints on time?

Med-1 Solutions, LLC has a 77.2% timely response rate to CFPB complaints. That falls well short of the 95% benchmark most companies clear.

What product generates the most complaints for Med-1 Solutions, LLC?

"Debt collection" draws more CFPB complaints against Med-1 Solutions, LLC than any other product - see the full breakdown above.

What is the most common complaint issue with Med-1 Solutions, LLC?

Consumers most often cite "Attempts to collect debt not owed" when complaining about Med-1 Solutions, LLC; the full issue list with counts is above.

How do I file a complaint against Med-1 Solutions, LLC?

You can file a complaint against Med-1 Solutions, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Med-1 Solutions, LLC?

Consumers in 20 states and territories have filed complaints about Med-1 Solutions, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026