CFPB Consumer Complaint Profile

Med-1 Solutions, LLC

Consumers have filed complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

136
Total complaints
Mid-range
7
Last 12 months
77.2%
Timely response
Bottom decile
20
States affected

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The verdict

Med-1 Solutions, LLC ranks #1153 of 3,843 financial companies by CFPB complaint volume. Its on-time response record is at the 8th percentile among companies with 100+ complaints.

Debt collection
most-complained product
IN
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
32/100
Med-1 Solutions, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 77.2%
Share of complaints answered within the CFPB response window
Dispute Rate F 21.1%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.7%
Share of complaints closed with monetary or non-monetary relief

Med-1 Solutions, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

77.2% Among the lowest higher than 8% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Reading this profile

Complaints by Product

Debt collection - Medical debt 65
Debt collection - Medical 45
Debt collection - I do not know 15
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 4
Debt collection - Other (i.e. phone, health club, etc.) 4
Credit reporting or other personal consumer reports - Credit reporting 1
Credit reporting 1
Debt collection - Other debt 1

Top Issues

1.Attempts to collect debt not owed 29
2.Communication tactics 26
3.Cont'd attempts collect debt not owed 20
4.Disclosure verification of debt 14
5.Written notification about debt 12
6.False statements or representation 11
7.Took or threatened to take negative or legal action 6
8.Improper contact or sharing of info 5
9.Threatened to contact someone or share information improperly 4
10.Taking/threatening an illegal action 3

Complaints by Year

Year Complaints
2013 1
2014 17
2015 21
2016 13
2017 18
2018 20
2019 10
2021 5
2022 6
2023 3
2024 12
2025 7
2026year in progress 3

Complaints by State (Top 15)

Indiana 90
Florida 9
Tennessee 5
Illinois 4
Louisiana 4
Texas 3
Michigan 3
North Carolina 2
Wisconsin 2
Virginia 2
California 2
Idaho 1
Washington 1
Alabama 1
Oklahoma 1

Company Responses

Closed with explanation 133
Closed 2
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Med-1 Solutions, LLC

The CFPB Consumer Complaint Database shows a multi-regional complaint footprint for Med-1 Solutions, LLC, with consumers across the country filing against it. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

The timely-response measure counts forwarded complaints answered inside the Bureau's 15-day window. This company's rate trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Med-1 Solutions, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (21.1% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Med-1 Solutions, LLC have?

Med-1 Solutions, LLC has 136 total consumer complaints filed with the CFPB, with 7 filed in the last 12 months.

Does Med-1 Solutions, LLC respond to complaints on time?

Med-1 Solutions, LLC has a 77.2% timely response rate to CFPB complaints. That falls well short of the 95% benchmark most companies clear.

What product generates the most complaints for Med-1 Solutions, LLC?

"Debt collection" draws more CFPB complaints against Med-1 Solutions, LLC than any other product - see the full breakdown above.

What is the most common complaint issue with Med-1 Solutions, LLC?

Consumers most often cite "Attempts to collect debt not owed" when complaining about Med-1 Solutions, LLC; the full issue list with counts is above.

How do I file a complaint against Med-1 Solutions, LLC?

You can file a complaint against Med-1 Solutions, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Med-1 Solutions, LLC?

Consumers in 20 states and territories have filed complaints about Med-1 Solutions, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Med-1 Solutions, LLC's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.