CFPB Consumer Complaint Profile

Medical-Dental-Hospital Bureau of San Antonio

Behind the 72 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

72
Total complaints
Mid-range
1
Last 12 months
86.1%
Timely response
Bottom quartile
7
States affected

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The verdict

Out of 3,843 financial companies in the CFPB database, Medical-Dental-Hospital Bureau of San Antonio has accumulated 72 complaints, placing it #1543 by volume. On-time replies land at 86.1%, the 13th percentile for the 100+ complaint peer group.

#1543
of 3,843 companies by volume
86.1%
on time (13th pctile)
Debt collection
most-complained product
7
states with complaints
D
PlainCredit Trust Score
47/100
Medical-Dental-Hospital Bureau of San Antonio · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 86.1%
Share of complaints answered within the CFPB response window
Dispute Rate F 22.2%
Share of responses the consumer disputed (lower is better)
Relief Rate B+ 11.1%
Share of complaints closed with monetary or non-monetary relief

Medical-Dental-Hospital Bureau of San Antonio vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

86.1% Among the lowest higher than 13% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Medical-Dental-Hospital Bureau of San Antonio timely response rate 86.1%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Medical 31
Debt collection - Medical debt 27
Debt collection - I do not know 5
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 3
Debt collection - Other debt 2
Debt collection - Other (i.e. phone, health club, etc.) 2
Debt collection - Credit card debt 1
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report 1

Top Issues

1.Disclosure verification of debt 21
2.Attempts to collect debt not owed 13
3.Written notification about debt 12
4.Cont'd attempts collect debt not owed 11
5.False statements or representation 7
6.Took or threatened to take negative or legal action 3
7.Incorrect information on your report 2
8.Problem with a company's investigation into an existing issue 1
9.Improper contact or sharing of info 1
10.Problem with a credit reporting company's investigation into an existing problem 1

Complaints by Year

Year Complaints
2014 10
2015 15
2016 6
2017 13
2018 8
2019 5
2020 4
2021 4
2022 1
2023 3
2024 2
2025 1

Complaints by State (Top 15)

Texas 66
North Carolina 1
Florida 1
Oklahoma 1
Alabama 1
Minnesota 1
Maryland 1

Company Responses

Closed with explanation 51
Closed 12
Closed with non-monetary relief 7
Closed with monetary relief 1
Untimely response 1

What the CFPB Complaint Record Shows for Medical-Dental-Hospital Bureau of San Antonio

Medical-Dental-Hospital Bureau of San Antonio carries 72 complaints in the CFPB's database, 1 of them filed within the past 12 months. Consumers spanning 7 states and territories have weighed in, giving this a geographically concentrated footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Disclosure verification of debt," a reasonable starting point for understanding recurring friction.

Within the Bureau's 15-day response window, Medical-Dental-Hospital Bureau of San Antonio posts a 86.1% reply rate on forwarded complaints. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Consumers formally disputed the company's response at a 22.2% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 11.1% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Medical-Dental-Hospital Bureau of San Antonio have?

Medical-Dental-Hospital Bureau of San Antonio has 72 total consumer complaints filed with the CFPB, with 1 filed in the last 12 months.

Does Medical-Dental-Hospital Bureau of San Antonio respond to complaints on time?

Medical-Dental-Hospital Bureau of San Antonio has a 86.1% timely response rate to CFPB complaints.

What product generates the most complaints for Medical-Dental-Hospital Bureau of San Antonio?

Among all products tied to Medical-Dental-Hospital Bureau of San Antonio, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Medical-Dental-Hospital Bureau of San Antonio?

The most common issue reported by consumers about Medical-Dental-Hospital Bureau of San Antonio is "Disclosure verification of debt." All complaint issues are listed above with their counts.

How do I file a complaint against Medical-Dental-Hospital Bureau of San Antonio?

You can file a complaint against Medical-Dental-Hospital Bureau of San Antonio directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Medical-Dental-Hospital Bureau of San Antonio?

Consumers in 7 states and territories have filed complaints about Medical-Dental-Hospital Bureau of San Antonio with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Medical-Dental-Hospital Bureau of San Antonio: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Medical-Dental-Hospital Bureau of San Antonio have?

Medical-Dental-Hospital Bureau of San Antonio has 72 total consumer complaints filed with the CFPB, with 1 filed in the last 12 months.

Does Medical-Dental-Hospital Bureau of San Antonio respond to complaints on time?

Medical-Dental-Hospital Bureau of San Antonio has a 86.1% timely response rate to CFPB complaints.

What product generates the most complaints for Medical-Dental-Hospital Bureau of San Antonio?

Among all products tied to Medical-Dental-Hospital Bureau of San Antonio, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Medical-Dental-Hospital Bureau of San Antonio?

The most common issue reported by consumers about Medical-Dental-Hospital Bureau of San Antonio is "Disclosure verification of debt." All complaint issues are listed above with their counts.

How do I file a complaint against Medical-Dental-Hospital Bureau of San Antonio?

You can file a complaint against Medical-Dental-Hospital Bureau of San Antonio directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Medical-Dental-Hospital Bureau of San Antonio?

Consumers in 7 states and territories have filed complaints about Medical-Dental-Hospital Bureau of San Antonio with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Medical-Dental-Hospital Bureau of San Antonio's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.