CFPB Consumer Complaint Profile
Michael G. Niles
Consumers have filed 16 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 16
- Total complaints
- Below average
- 0
- Last 12 months
- 100%
- Timely response
- Top decile
- 6
- States affected
The verdict
16 CFPB complaints put Michael G. Niles at #3154 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 100%, the 86th percentile among companies with 100+ complaints.
- #3154
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Debt collection
- most-complained product
- 6
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Michael G. Niles vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2015 | 3 |
| 2016 | 1 |
| 2017 | 2 |
| 2022 | 1 |
| 2023 | 1 |
| 2024 | 7 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Michael G. Niles
The CFPB Consumer Complaint Database has logged 16 complaints against Michael G. Niles overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 6 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Written notification about debt" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Michael G. Niles's timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is at or above benchmark levels, a sign the company handles intake and escalation well. Resolved cases drew a formal consumer-dispute rate of 0% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 37.5% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Michael G. Niles have?
Michael G. Niles has 16 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Michael G. Niles respond to complaints on time?
CFPB complaints against Michael G. Niles draw a 100% timely-response rate inside the expected window. That is a strong response record by CFPB standards.
What product generates the most complaints for Michael G. Niles?
Among all products tied to Michael G. Niles, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Michael G. Niles?
The most common issue reported by consumers about Michael G. Niles is "Written notification about debt." All complaint issues are listed above with their counts.
How do I file a complaint against Michael G. Niles?
You can file a complaint against Michael G. Niles directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Michael G. Niles?
Consumers in 6 states and territories have filed complaints about Michael G. Niles with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Michael G. Niles: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Michael G. Niles have?
Michael G. Niles has 16 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Michael G. Niles respond to complaints on time?
CFPB complaints against Michael G. Niles draw a 100% timely-response rate inside the expected window. That is a strong response record by CFPB standards.
What product generates the most complaints for Michael G. Niles?
Among all products tied to Michael G. Niles, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Michael G. Niles?
The most common issue reported by consumers about Michael G. Niles is "Written notification about debt." All complaint issues are listed above with their counts.
How do I file a complaint against Michael G. Niles?
You can file a complaint against Michael G. Niles directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Michael G. Niles?
Consumers in 6 states and territories have filed complaints about Michael G. Niles with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.