CFPB Consumer Complaint Profile
Mid-Michigan Collection Bureau
38 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 38
- Total complaints
- Mid-range
- 0
- Last 12 months
- 84.2%
- Timely response
- Bottom quartile
- 5
- States affected
The verdict
38 CFPB complaints put Mid-Michigan Collection Bureau at #2089 out of 3,843 financial companies ranked by complaint volume. It posts a 84.2% on-time response rate, the 12th percentile among companies with 100+ complaints.
- #2089
- of 3,843 companies by volume
- 84.2%
- on time (12th pctile)
- Debt collection
- most-complained product
- 5
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Mid-Michigan Collection Bureau vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
84.2% Among the lowest higher than 12% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 3 |
| 2014 | 4 |
| 2015 | 2 |
| 2016 | 9 |
| 2017 | 8 |
| 2018 | 8 |
| 2019 | 3 |
| 2022 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Mid-Michigan Collection Bureau
The CFPB Consumer Complaint Database has logged 38 complaints against Mid-Michigan Collection Bureau overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 5 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Disclosure verification of debt," a reasonable starting point for understanding recurring friction.
Mid-Michigan Collection Bureau's timely response rate stands at 84.2%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Consumers formally disputed the company's response at a 30.4% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 2.6% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Mid-Michigan Collection Bureau have?
38 complaints have been filed against Mid-Michigan Collection Bureau with the CFPB overall - 0 of them in the past year.
Does Mid-Michigan Collection Bureau respond to complaints on time?
Mid-Michigan Collection Bureau's CFPB timely-response rate is 84.2%.
What product generates the most complaints for Mid-Michigan Collection Bureau?
"Debt collection" draws more CFPB complaints against Mid-Michigan Collection Bureau than any other product - see the full breakdown above.
What is the most common complaint issue with Mid-Michigan Collection Bureau?
"Disclosure verification of debt" is the single most frequently cited issue in complaints against Mid-Michigan Collection Bureau - see all issues and counts above.
How do I file a complaint against Mid-Michigan Collection Bureau?
You can file a complaint against Mid-Michigan Collection Bureau directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Mid-Michigan Collection Bureau?
Consumers in 5 states and territories have filed complaints about Mid-Michigan Collection Bureau with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Mid-Michigan Collection Bureau: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (30.4% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Mid-Michigan Collection Bureau have?
38 complaints have been filed against Mid-Michigan Collection Bureau with the CFPB overall - 0 of them in the past year.
Does Mid-Michigan Collection Bureau respond to complaints on time?
Mid-Michigan Collection Bureau's CFPB timely-response rate is 84.2%.
What product generates the most complaints for Mid-Michigan Collection Bureau?
"Debt collection" draws more CFPB complaints against Mid-Michigan Collection Bureau than any other product - see the full breakdown above.
What is the most common complaint issue with Mid-Michigan Collection Bureau?
"Disclosure verification of debt" is the single most frequently cited issue in complaints against Mid-Michigan Collection Bureau - see all issues and counts above.
How do I file a complaint against Mid-Michigan Collection Bureau?
You can file a complaint against Mid-Michigan Collection Bureau directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Mid-Michigan Collection Bureau?
Consumers in 5 states and territories have filed complaints about Mid-Michigan Collection Bureau with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.