CFPB Consumer Complaint Profile
Midstate Collection Solutions, Inc.
What 110 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-05-15
- 110
- Total complaints
- 8
- Last 12 months
- 83.6%
- Timely response
- 9
- States affected
The verdict
110 CFPB complaints put Midstate Collection Solutions, Inc. at #1274 out of 3,848 financial companies ranked by complaint volume. It answers 83.6% of complaints on time - below the 93% median for companies with 100+ complaints.
- #1274
- of 3,848 companies by volume
- 83.6%
- answered on time
- Debt collection
- most-complained product
- 9
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 4 |
| 2015 | 9 |
| 2016 | 3 |
| 2017 | 8 |
| 2018 | 11 |
| 2019 | 5 |
| 2020 | 6 |
| 2021 | 12 |
| 2022 | 17 |
| 2023 | 13 |
| 2024 | 14 |
| 2025 | 8 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Midstate Collection Solutions, Inc.
110 complaints against Midstate Collection Solutions, Inc. appear in the CFPB record, including 8 from the trailing year. The 9 states and territories represented put this footprint in geographically concentrated territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
83.6% of CFPB-forwarded complaints against Midstate Collection Solutions, Inc. get a reply inside the Bureau's 15-day window. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. In 31.6% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. Of complaints that were resolved, 17.3% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Midstate Collection Solutions, Inc. have?
110 complaints have been filed against Midstate Collection Solutions, Inc. with the CFPB overall - 8 of them in the past year.
Does Midstate Collection Solutions, Inc. respond to complaints on time?
Midstate Collection Solutions, Inc. has a 83.6% timely response rate to CFPB complaints.
What product generates the most complaints for Midstate Collection Solutions, Inc.?
The most complained-about product for Midstate Collection Solutions, Inc. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Midstate Collection Solutions, Inc.?
The most common issue reported by consumers about Midstate Collection Solutions, Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Midstate Collection Solutions, Inc.?
You can file a complaint against Midstate Collection Solutions, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Midstate Collection Solutions, Inc.?
Midstate Collection Solutions, Inc. has drawn CFPB complaints from 9 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~110)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.