CFPB Consumer Complaint Profile
Midstate Collection Solutions, Inc.
What 110 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 110
- Total complaints
- Mid-range
- 8
- Last 12 months
- 83.6%
- Timely response
- Bottom quartile
- 9
- States affected
The verdict
110 CFPB complaints put Midstate Collection Solutions, Inc. at #1272 out of 3,843 financial companies ranked by complaint volume. It posts a 83.6% on-time response rate, the 11th percentile among companies with 100+ complaints.
- #1272
- of 3,843 companies by volume
- 83.6%
- on time (11th pctile)
- Debt collection
- most-complained product
- 9
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Midstate Collection Solutions, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
83.6% Among the lowest higher than 11% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 4 |
| 2015 | 9 |
| 2016 | 3 |
| 2017 | 8 |
| 2018 | 11 |
| 2019 | 5 |
| 2020 | 6 |
| 2021 | 12 |
| 2022 | 17 |
| 2023 | 13 |
| 2024 | 14 |
| 2025 | 8 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Midstate Collection Solutions, Inc.
110 complaints against Midstate Collection Solutions, Inc. appear in the CFPB record, including 8 from the trailing year. The 9 states and territories represented put this footprint in geographically concentrated territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Midstate Collection Solutions, Inc. draw a 83.6% reply rate inside the Bureau's 15-day window. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Resolved cases drew a formal consumer-dispute rate of 31.6% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 17.3% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Midstate Collection Solutions, Inc. have?
110 complaints have been filed against Midstate Collection Solutions, Inc. with the CFPB overall - 8 of them in the past year.
Does Midstate Collection Solutions, Inc. respond to complaints on time?
Midstate Collection Solutions, Inc. has a 83.6% timely response rate to CFPB complaints.
What product generates the most complaints for Midstate Collection Solutions, Inc.?
The most complained-about product for Midstate Collection Solutions, Inc. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Midstate Collection Solutions, Inc.?
The most common issue reported by consumers about Midstate Collection Solutions, Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Midstate Collection Solutions, Inc.?
You can file a complaint against Midstate Collection Solutions, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Midstate Collection Solutions, Inc.?
Midstate Collection Solutions, Inc. has drawn CFPB complaints from 9 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Midstate Collection Solutions, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (31.6% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.