CFPB Consumer Complaint Profile

Midway Resolution Services LLC

Consumers have filed 22 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

22
Total complaints
Mid-range
0
Last 12 months
50%
Timely response
Bottom decile
14
States affected

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The verdict

22 CFPB complaints put Midway Resolution Services LLC at #2732 out of 3,843 financial companies ranked by complaint volume. It posts a 50% on-time response rate, the 3rd percentile among companies with 100+ complaints.

#2732
of 3,843 companies by volume
50%
on time (3rd pctile)
Debt collection
most-complained product
14
states with complaints
F
PlainCredit Trust Score
15/100
Midway Resolution Services LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 50.0%
Share of complaints answered within the CFPB response window
Dispute Rate F 26.7%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Midway Resolution Services LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

50% Among the lowest higher than 3% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Midway Resolution Services LLC timely response rate 50.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 8
Debt collection - Payday loan debt 4
Debt collection - Payday loan 3
Payday loan 2
Debt collection - Other (i.e. phone, health club, etc.) 1
Vehicle loan or lease - Loan 1
Consumer Loan - Title loan 1
Debt collection - Credit card 1
Consumer Loan - Installment loan 1

Top Issues

1.Cont'd attempts collect debt not owed 5
2.Communication tactics 4
3.Took or threatened to take negative or legal action 2
4.Attempts to collect debt not owed 2
5.Payment to acct not credited 2
6.Taking/threatening an illegal action 2
7.Managing the loan or lease 1
8.Disclosure verification of debt 1
9.Problems when you are unable to pay 1
10.Written notification about debt 1

Complaints by Year

Year Complaints
2014 7
2015 6
2016 2
2017 1
2018 2
2019 3
2021 1

Complaints by State (Top 15)

California 4
Texas 3
New York 2
South Carolina 2
Pennsylvania 2
Tennessee 1
Arizona 1
Georgia 1
Virginia 1
Colorado 1
Michigan 1
Utah 1
Florida 1
Massachusetts 1

Company Responses

Closed with explanation 11
Untimely response 10
Closed 1

What the CFPB Complaint Record Shows for Midway Resolution Services LLC

The CFPB Consumer Complaint Database has logged 22 complaints against Midway Resolution Services LLC overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 14 states and territories, making this a geographically concentrated complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Cont'd attempts collect debt not owed," a reasonable starting point for understanding recurring friction.

Midway Resolution Services LLC's timely response rate stands at 50%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Resolved cases drew a formal consumer-dispute rate of 26.7% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 0%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Midway Resolution Services LLC have?

22 complaints have been filed against Midway Resolution Services LLC with the CFPB overall - 0 of them in the past year.

Does Midway Resolution Services LLC respond to complaints on time?

Midway Resolution Services LLC's CFPB timely-response rate is 50%. That falls well short of the 95% benchmark most companies clear.

What product generates the most complaints for Midway Resolution Services LLC?

"Debt collection" draws more CFPB complaints against Midway Resolution Services LLC than any other product - see the full breakdown above.

What is the most common complaint issue with Midway Resolution Services LLC?

"Cont'd attempts collect debt not owed" is the single most frequently cited issue in complaints against Midway Resolution Services LLC - see all issues and counts above.

How do I file a complaint against Midway Resolution Services LLC?

You can file a complaint against Midway Resolution Services LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Midway Resolution Services LLC?

Consumers in 14 states and territories have filed complaints about Midway Resolution Services LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Midway Resolution Services LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Midway Resolution Services LLC have?

22 complaints have been filed against Midway Resolution Services LLC with the CFPB overall - 0 of them in the past year.

Does Midway Resolution Services LLC respond to complaints on time?

Midway Resolution Services LLC's CFPB timely-response rate is 50%. That falls well short of the 95% benchmark most companies clear.

What product generates the most complaints for Midway Resolution Services LLC?

"Debt collection" draws more CFPB complaints against Midway Resolution Services LLC than any other product - see the full breakdown above.

What is the most common complaint issue with Midway Resolution Services LLC?

"Cont'd attempts collect debt not owed" is the single most frequently cited issue in complaints against Midway Resolution Services LLC - see all issues and counts above.

How do I file a complaint against Midway Resolution Services LLC?

You can file a complaint against Midway Resolution Services LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Midway Resolution Services LLC?

Consumers in 14 states and territories have filed complaints about Midway Resolution Services LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Midway Resolution Services LLC's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.