CFPB Consumer Complaint Profile
Midwest Fidelity Services, LLC
Behind the 193 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 193
- Total complaints
- Above average
- 67
- Last 12 months
- 97.9%
- Timely response
- Below median
- 37
- States affected
The verdict
193 CFPB complaints put Midwest Fidelity Services, LLC at #959 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 97.9%, the 47th percentile for the 100+ complaint peer group.
- #959
- of 3,843 companies by volume
- 97.9%
- on time (47th pctile)
- Debt collection
- most-complained product
- 37
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Midwest Fidelity Services, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
97.9% Around the middle higher than 47% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 20 in 2024 to 68 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 6 |
| 2015 | 5 |
| 2017 | 5 |
| 2018 | 4 |
| 2019 | 12 |
| 2020 | 21 |
| 2021 | 13 |
| 2022 | 13 |
| 2023 | 11 |
| 2024 | 20 |
| 2025 | 68 |
| 2026year in progress | 15 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Midwest Fidelity Services, LLC
Midwest Fidelity Services, LLC carries 193 complaints in the CFPB's database, 67 of them filed within the past 12 months. Consumers spanning 37 states and territories have weighed in, giving this a multi-regional footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Midwest Fidelity Services, LLC draw a 97.9% reply rate inside the Bureau's 15-day window. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Consumers formally disputed the company's response at a 14.3% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Midwest Fidelity Services, LLC have?
193 complaints have been filed against Midwest Fidelity Services, LLC with the CFPB overall - 67 of them in the past year.
Does Midwest Fidelity Services, LLC respond to complaints on time?
CFPB complaints against Midwest Fidelity Services, LLC draw a 97.9% timely-response rate inside the expected window. This is considered excellent.
What product generates the most complaints for Midwest Fidelity Services, LLC?
Among all products tied to Midwest Fidelity Services, LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Midwest Fidelity Services, LLC?
The most common issue reported by consumers about Midwest Fidelity Services, LLC is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Midwest Fidelity Services, LLC?
You can file a complaint against Midwest Fidelity Services, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Midwest Fidelity Services, LLC?
Consumers in 37 states and territories have filed complaints about Midwest Fidelity Services, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Midwest Fidelity Services, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (14.3% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.