CFPB Consumer Complaint Profile

Mnet Financial Inc

Consumers have filed 103 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

103
Total complaints
Mid-range
20
Last 12 months
99%
Timely response
Above median
25
States affected

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The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Mnet Financial Inc sits at #1310, with 103 complaints logged. It posts a 99% on-time response rate, the 60th percentile among companies with 100+ complaints.

#1310
of 3,843 companies by volume
99%
on time (60th pctile)
Debt collection
most-complained product
25
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

D
PlainCredit Trust Score
41/100
Mnet Financial Inc · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response B 99.0%
Share of complaints answered within the CFPB response window
Dispute Rate F 22.6%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Mnet Financial Inc vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

99% Higher than most higher than 60% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 7 in 2024 to 22 in 2025 (2024 → 2025).

See the full year-over-year release diff

Mnet Financial Inc timely response rate 99.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Medical debt 51
Debt collection - Medical 26
Debt collection - I do not know 18
Debt collection - Other debt 2
Debt collection - Credit card debt 2
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 2
Credit reporting 1
Debt collection - Other (i.e. phone, health club, etc.) 1

Top Issues

1.Attempts to collect debt not owed 29
2.Written notification about debt 18
3.Cont'd attempts collect debt not owed 15
4.False statements or representation 13
5.Communication tactics 11
6.Disclosure verification of debt 8
7.Took or threatened to take negative or legal action 3
8.Electronic communications 2
9.Incorrect information on your report 2
10.Incorrect information on credit report 1

Complaints by Year

Year Complaints
2013 1
2014 10
2015 3
2016 14
2017 13
2018 8
2019 3
2021 2
2022 9
2023 7
2024 7
2025 22
2026year in progress 4

Complaints by State (Top 15)

Texas 39
Florida 13
California 12
Ohio 4
Illinois 4
North Carolina 4
New Jersey 4
Colorado 2
Nevada 2
Virginia 2
Arizona 2
Oregon 2
Maine 1
Louisiana 1
Missouri 1

Company Responses

Closed with explanation 101
Closed 2

What the CFPB Complaint Record Shows for Mnet Financial Inc

103 complaints against Mnet Financial Inc appear in the CFPB record, including 20 from the trailing year. The 25 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Mnet Financial Inc's timely response rate stands at 99%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is at or above benchmark levels, a sign the company handles intake and escalation well. Consumers formally disputed the company's response at a 22.6% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Mnet Financial Inc have?

103 complaints have been filed against Mnet Financial Inc with the CFPB overall - 20 of them in the past year.

Does Mnet Financial Inc respond to complaints on time?

Mnet Financial Inc has a 99% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Mnet Financial Inc?

Among all products tied to Mnet Financial Inc, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Mnet Financial Inc?

The most common issue reported by consumers about Mnet Financial Inc is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Mnet Financial Inc?

You can file a complaint against Mnet Financial Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Mnet Financial Inc?

Mnet Financial Inc has drawn CFPB complaints from 25 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Mnet Financial Inc: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Mnet Financial Inc have?

103 complaints have been filed against Mnet Financial Inc with the CFPB overall - 20 of them in the past year.

Does Mnet Financial Inc respond to complaints on time?

Mnet Financial Inc has a 99% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Mnet Financial Inc?

Among all products tied to Mnet Financial Inc, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Mnet Financial Inc?

The most common issue reported by consumers about Mnet Financial Inc is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Mnet Financial Inc?

You can file a complaint against Mnet Financial Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Mnet Financial Inc?

Mnet Financial Inc has drawn CFPB complaints from 25 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Mnet Financial Inc's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.