CFPB Consumer Complaint Profile
Moss Law Firm, P.C.
Behind the 88 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 88
- Total complaints
- Mid-range
- 19
- Last 12 months
- 98.9%
- Timely response
- Above median
- 6
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Moss Law Firm, P.C. has accumulated 88 complaints, placing it #1409 by volume. It posts a 98.9% on-time response rate, the 59th percentile among companies with 100+ complaints.
- #1409
- of 3,843 companies by volume
- 98.9%
- on time (59th pctile)
- Debt collection
- most-complained product
- 6
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Moss Law Firm, P.C. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
98.9% Higher than most higher than 59% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 2 |
| 2015 | 1 |
| 2016 | 6 |
| 2017 | 5 |
| 2018 | 3 |
| 2019 | 4 |
| 2020 | 2 |
| 2021 | 7 |
| 2022 | 2 |
| 2023 | 12 |
| 2024 | 19 |
| 2025 | 23 |
| 2026year in progress | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Moss Law Firm, P.C.
Moss Law Firm, P.C. carries 88 complaints in the CFPB's database, 19 of them filed within the past 12 months. Consumers spanning 6 states and territories have weighed in, giving this a geographically concentrated footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Moss Law Firm, P.C. posts a 98.9% reply rate on forwarded complaints. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Resolved cases drew a formal consumer-dispute rate of 0% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 1.1% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Moss Law Firm, P.C. have?
Moss Law Firm, P.C. has 88 total consumer complaints filed with the CFPB, with 19 filed in the last 12 months.
Does Moss Law Firm, P.C. respond to complaints on time?
Moss Law Firm, P.C.'s CFPB timely-response rate is 98.9%. This is considered excellent.
What product generates the most complaints for Moss Law Firm, P.C.?
"Debt collection" draws more CFPB complaints against Moss Law Firm, P.C. than any other product - see the full breakdown above.
What is the most common complaint issue with Moss Law Firm, P.C.?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Moss Law Firm, P.C.; the full issue list with counts is above.
How do I file a complaint against Moss Law Firm, P.C.?
You can file a complaint against Moss Law Firm, P.C. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Moss Law Firm, P.C.?
The CFPB has recorded complaints against Moss Law Firm, P.C. from 6 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Moss Law Firm, P.C.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Moss Law Firm, P.C. have?
Moss Law Firm, P.C. has 88 total consumer complaints filed with the CFPB, with 19 filed in the last 12 months.
Does Moss Law Firm, P.C. respond to complaints on time?
Moss Law Firm, P.C.'s CFPB timely-response rate is 98.9%. This is considered excellent.
What product generates the most complaints for Moss Law Firm, P.C.?
"Debt collection" draws more CFPB complaints against Moss Law Firm, P.C. than any other product - see the full breakdown above.
What is the most common complaint issue with Moss Law Firm, P.C.?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Moss Law Firm, P.C.; the full issue list with counts is above.
How do I file a complaint against Moss Law Firm, P.C.?
You can file a complaint against Moss Law Firm, P.C. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Moss Law Firm, P.C.?
The CFPB has recorded complaints against Moss Law Firm, P.C. from 6 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.