CFPB Consumer Complaint Profile
Moxley & Associates, LLC
19 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 19
- Total complaints
- Below average
- 2
- Last 12 months
- 100%
- Timely response
- Top decile
- 4
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Moxley & Associates, LLC sits at #2935, with 19 complaints logged. It posts a 100% on-time response rate, the 86th percentile among companies with 100+ complaints.
- #2935
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Debt collection
- most-complained product
- 4
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Moxley & Associates, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 5 |
| 2015 | 2 |
| 2016 | 2 |
| 2017 | 2 |
| 2018 | 1 |
| 2019 | 4 |
| 2025 | 1 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Moxley & Associates, LLC
19 complaints against Moxley & Associates, LLC appear in the CFPB record, including 2 from the trailing year. The 4 states and territories represented put this footprint in geographically concentrated territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Took or threatened to take negative or legal action" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CFPB-forwarded complaints against Moxley & Associates, LLC draw a 100% reply rate inside the Bureau's 15-day window. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Resolved cases drew a formal consumer-dispute rate of 30% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Moxley & Associates, LLC have?
The CFPB has logged 19 complaints against Moxley & Associates, LLC to date, of which 2 came in over the last 12 months.
Does Moxley & Associates, LLC respond to complaints on time?
Moxley & Associates, LLC's CFPB timely-response rate is 100%. That is a strong response record by CFPB standards.
What product generates the most complaints for Moxley & Associates, LLC?
Among all products tied to Moxley & Associates, LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Moxley & Associates, LLC?
Consumers most often cite "Took or threatened to take negative or legal action" when complaining about Moxley & Associates, LLC; the full issue list with counts is above.
How do I file a complaint against Moxley & Associates, LLC?
You can file a complaint against Moxley & Associates, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Moxley & Associates, LLC?
The CFPB has recorded complaints against Moxley & Associates, LLC from 4 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Moxley & Associates, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (30% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Moxley & Associates, LLC have?
The CFPB has logged 19 complaints against Moxley & Associates, LLC to date, of which 2 came in over the last 12 months.
Does Moxley & Associates, LLC respond to complaints on time?
Moxley & Associates, LLC's CFPB timely-response rate is 100%. That is a strong response record by CFPB standards.
What product generates the most complaints for Moxley & Associates, LLC?
Among all products tied to Moxley & Associates, LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Moxley & Associates, LLC?
Consumers most often cite "Took or threatened to take negative or legal action" when complaining about Moxley & Associates, LLC; the full issue list with counts is above.
How do I file a complaint against Moxley & Associates, LLC?
You can file a complaint against Moxley & Associates, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Moxley & Associates, LLC?
The CFPB has recorded complaints against Moxley & Associates, LLC from 4 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.