CFPB Consumer Complaint Profile

Nartey Law Group, LLC

Consumers have filed 10 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

10
Total complaints
Below average
0
Last 12 months
80%
Timely response
Bottom decile
2
States affected

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The verdict

Out of 3,843 financial companies in the CFPB database, Nartey Law Group, LLC has accumulated 10 complaints, placing it #3715 by volume. On-time replies land at 80%, the 9th percentile for the 100+ complaint peer group.

#3715
of 3,843 companies by volume
80%
on time (9th pctile)
Debt collection
most-complained product
2
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

C-
PlainCredit Trust Score
53/100
Nartey Law Group, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 80.0%
Share of complaints answered within the CFPB response window
Dispute Rate B- 10.0%
Share of responses the consumer disputed (lower is better)
Relief Rate B+ 10.0%
Share of complaints closed with monetary or non-monetary relief

Nartey Law Group, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

80% Among the lowest higher than 9% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Nartey Law Group, LLC timely response rate 80.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Credit card 6
Debt collection - Auto 2
Debt collection - Other (i.e. phone, health club, etc.) 1
Debt collection - I do not know 1

Top Issues

1.Cont'd attempts collect debt not owed 4
2.Disclosure verification of debt 3
3.False statements or representation 2
4.Communication tactics 1

Complaints by Year

Year Complaints
2014 3
2015 2
2016 5

Complaints by State (Top 15)

Virginia 5
Georgia 5

Company Responses

Closed with explanation 8
Closed with non-monetary relief 1
Untimely response 1

What the CFPB Complaint Record Shows for Nartey Law Group, LLC

10 complaints against Nartey Law Group, LLC appear in the CFPB record, including 0 from the trailing year. The 2 states and territories represented put this footprint in geographically concentrated territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Cont'd attempts collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Nartey Law Group, LLC's timely response rate stands at 80%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Resolved cases drew a formal consumer-dispute rate of 10% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 10% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Nartey Law Group, LLC have?

The CFPB has logged 10 complaints against Nartey Law Group, LLC to date, of which 0 came in over the last 12 months.

Does Nartey Law Group, LLC respond to complaints on time?

Nartey Law Group, LLC has a 80% timely response rate to CFPB complaints.

What product generates the most complaints for Nartey Law Group, LLC?

"Debt collection" draws more CFPB complaints against Nartey Law Group, LLC than any other product - see the full breakdown above.

What is the most common complaint issue with Nartey Law Group, LLC?

Consumers most often cite "Cont'd attempts collect debt not owed" when complaining about Nartey Law Group, LLC; the full issue list with counts is above.

How do I file a complaint against Nartey Law Group, LLC?

You can file a complaint against Nartey Law Group, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Nartey Law Group, LLC?

Consumers in 2 states and territories have filed complaints about Nartey Law Group, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Nartey Law Group, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Nartey Law Group, LLC have?

The CFPB has logged 10 complaints against Nartey Law Group, LLC to date, of which 0 came in over the last 12 months.

Does Nartey Law Group, LLC respond to complaints on time?

Nartey Law Group, LLC has a 80% timely response rate to CFPB complaints.

What product generates the most complaints for Nartey Law Group, LLC?

"Debt collection" draws more CFPB complaints against Nartey Law Group, LLC than any other product - see the full breakdown above.

What is the most common complaint issue with Nartey Law Group, LLC?

Consumers most often cite "Cont'd attempts collect debt not owed" when complaining about Nartey Law Group, LLC; the full issue list with counts is above.

How do I file a complaint against Nartey Law Group, LLC?

You can file a complaint against Nartey Law Group, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Nartey Law Group, LLC?

Consumers in 2 states and territories have filed complaints about Nartey Law Group, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nartey Law Group, LLC's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.