CFPB Consumer Complaint Profile
National Bond And Collection Associates, Inc.
Consumers have filed 21 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 21
- Total complaints
- Mid-range
- 0
- Last 12 months
- 100%
- Timely response
- Top decile
- 6
- States affected
The verdict
National Bond And Collection Associates, Inc. ranks #2800 of 3,843 financial companies by CFPB complaint volume, with 21 complaints on record. Its on-time response rate is 100%, the 86th percentile among companies with 100+ complaints.
- #2800
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Debt collection
- most-complained product
- 6
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
National Bond And Collection Associates, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 2 |
| 2016 | 1 |
| 2017 | 7 |
| 2018 | 3 |
| 2019 | 2 |
| 2020 | 3 |
| 2024 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for National Bond And Collection Associates, Inc.
The CFPB Consumer Complaint Database has logged 21 complaints against National Bond And Collection Associates, Inc. overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 6 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Communication tactics" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
National Bond And Collection Associates, Inc.'s timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Resolved cases drew a formal consumer-dispute rate of 0% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does National Bond And Collection Associates, Inc. have?
The CFPB has logged 21 complaints against National Bond And Collection Associates, Inc. to date, of which 0 came in over the last 12 months.
Does National Bond And Collection Associates, Inc. respond to complaints on time?
CFPB complaints against National Bond And Collection Associates, Inc. draw a 100% timely-response rate inside the expected window. This is considered excellent.
What product generates the most complaints for National Bond And Collection Associates, Inc.?
The most complained-about product for National Bond And Collection Associates, Inc. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with National Bond And Collection Associates, Inc.?
The most common issue reported by consumers about National Bond And Collection Associates, Inc. is "Communication tactics." All complaint issues are listed above with their counts.
How do I file a complaint against National Bond And Collection Associates, Inc.?
You can file a complaint against National Bond And Collection Associates, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about National Bond And Collection Associates, Inc.?
National Bond And Collection Associates, Inc. has drawn CFPB complaints from 6 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for National Bond And Collection Associates, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does National Bond And Collection Associates, Inc. have?
The CFPB has logged 21 complaints against National Bond And Collection Associates, Inc. to date, of which 0 came in over the last 12 months.
Does National Bond And Collection Associates, Inc. respond to complaints on time?
CFPB complaints against National Bond And Collection Associates, Inc. draw a 100% timely-response rate inside the expected window. This is considered excellent.
What product generates the most complaints for National Bond And Collection Associates, Inc.?
The most complained-about product for National Bond And Collection Associates, Inc. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with National Bond And Collection Associates, Inc.?
The most common issue reported by consumers about National Bond And Collection Associates, Inc. is "Communication tactics." All complaint issues are listed above with their counts.
How do I file a complaint against National Bond And Collection Associates, Inc.?
You can file a complaint against National Bond And Collection Associates, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about National Bond And Collection Associates, Inc.?
National Bond And Collection Associates, Inc. has drawn CFPB complaints from 6 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.