CFPB Consumer Complaint Profile
National Bureau of Collections, Inc
What 10 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 10
- Total complaints
- Below average
- 0
- Last 12 months
- 100%
- Timely response
- Top decile
- 6
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, National Bureau of Collections, Inc has accumulated 10 complaints, placing it #3715 by volume. On-time replies land at 100%, the 86th percentile for the 100+ complaint peer group.
- #3715
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Debt collection
- most-complained product
- 6
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
National Bureau of Collections, Inc vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 4 |
| 2016 | 1 |
| 2017 | 1 |
| 2022 | 1 |
| 2023 | 1 |
| 2024 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for National Bureau of Collections, Inc
The CFPB Consumer Complaint Database has logged 10 complaints against National Bureau of Collections, Inc overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 6 states and territories, making this a geographically concentrated complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Communication tactics," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, National Bureau of Collections, Inc posts a 100% reply rate on forwarded complaints. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Resolved cases drew a formal consumer-dispute rate of 0% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does National Bureau of Collections, Inc have?
The CFPB has logged 10 complaints against National Bureau of Collections, Inc to date, of which 0 came in over the last 12 months.
Does National Bureau of Collections, Inc respond to complaints on time?
CFPB complaints against National Bureau of Collections, Inc draw a 100% timely-response rate inside the expected window. This is considered excellent.
What product generates the most complaints for National Bureau of Collections, Inc?
"Debt collection" draws more CFPB complaints against National Bureau of Collections, Inc than any other product - see the full breakdown above.
What is the most common complaint issue with National Bureau of Collections, Inc?
Consumers most often cite "Communication tactics" when complaining about National Bureau of Collections, Inc; the full issue list with counts is above.
How do I file a complaint against National Bureau of Collections, Inc?
You can file a complaint against National Bureau of Collections, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about National Bureau of Collections, Inc?
The CFPB has recorded complaints against National Bureau of Collections, Inc from 6 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for National Bureau of Collections, Inc: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does National Bureau of Collections, Inc have?
The CFPB has logged 10 complaints against National Bureau of Collections, Inc to date, of which 0 came in over the last 12 months.
Does National Bureau of Collections, Inc respond to complaints on time?
CFPB complaints against National Bureau of Collections, Inc draw a 100% timely-response rate inside the expected window. This is considered excellent.
What product generates the most complaints for National Bureau of Collections, Inc?
"Debt collection" draws more CFPB complaints against National Bureau of Collections, Inc than any other product - see the full breakdown above.
What is the most common complaint issue with National Bureau of Collections, Inc?
Consumers most often cite "Communication tactics" when complaining about National Bureau of Collections, Inc; the full issue list with counts is above.
How do I file a complaint against National Bureau of Collections, Inc?
You can file a complaint against National Bureau of Collections, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about National Bureau of Collections, Inc?
The CFPB has recorded complaints against National Bureau of Collections, Inc from 6 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.