CFPB Consumer Complaint Profile
National Check Bureau, Inc.
What 15 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 15
- Total complaints
- Below average
- 0
- Last 12 months
- 80%
- Timely response
- Bottom decile
- 4
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, National Check Bureau, Inc. sits at #3232, with 15 complaints logged. Its on-time response rate is 80%, the 9th percentile among companies with 100+ complaints.
- #3232
- of 3,843 companies by volume
- 80%
- on time (9th pctile)
- Debt collection
- most-complained product
- 4
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
National Check Bureau, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
80% Among the lowest higher than 9% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 1 |
| 2015 | 5 |
| 2016 | 3 |
| 2019 | 2 |
| 2020 | 1 |
| 2021 | 1 |
| 2023 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for National Check Bureau, Inc.
National Check Bureau, Inc. carries 15 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 4 states and territories have weighed in, giving this a geographically concentrated footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Disclosure verification of debt" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
National Check Bureau, Inc.'s timely response rate stands at 80%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. The company's response carried a 30% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 33.3% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does National Check Bureau, Inc. have?
The CFPB has logged 15 complaints against National Check Bureau, Inc. to date, of which 0 came in over the last 12 months.
Does National Check Bureau, Inc. respond to complaints on time?
National Check Bureau, Inc.'s CFPB timely-response rate is 80%.
What product generates the most complaints for National Check Bureau, Inc.?
Among all products tied to National Check Bureau, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with National Check Bureau, Inc.?
Consumers most often cite "Disclosure verification of debt" when complaining about National Check Bureau, Inc.; the full issue list with counts is above.
How do I file a complaint against National Check Bureau, Inc.?
You can file a complaint against National Check Bureau, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about National Check Bureau, Inc.?
National Check Bureau, Inc. has drawn CFPB complaints from 4 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for National Check Bureau, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (30% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does National Check Bureau, Inc. have?
The CFPB has logged 15 complaints against National Check Bureau, Inc. to date, of which 0 came in over the last 12 months.
Does National Check Bureau, Inc. respond to complaints on time?
National Check Bureau, Inc.'s CFPB timely-response rate is 80%.
What product generates the most complaints for National Check Bureau, Inc.?
Among all products tied to National Check Bureau, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with National Check Bureau, Inc.?
Consumers most often cite "Disclosure verification of debt" when complaining about National Check Bureau, Inc.; the full issue list with counts is above.
How do I file a complaint against National Check Bureau, Inc.?
You can file a complaint against National Check Bureau, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about National Check Bureau, Inc.?
National Check Bureau, Inc. has drawn CFPB complaints from 4 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.