CFPB Consumer Complaint Profile

National Check Resolution Inc.

Consumers have filed 74 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

74
Total complaints
Mid-range
6
Last 12 months
90.5%
Timely response
Bottom quartile
25
States affected

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The verdict

National Check Resolution Inc. ranks #1516 of 3,843 financial companies by CFPB complaint volume, with 74 complaints on record. Its on-time response rate is 90.5%, the 19th percentile among companies with 100+ complaints.

#1516
of 3,843 companies by volume
90.5%
on time (19th pctile)
Debt collection
most-complained product
25
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
35/100
National Check Resolution Inc. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response D 90.5%
Share of complaints answered within the CFPB response window
Dispute Rate D 17.2%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

National Check Resolution Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

90.5% Among the lowest higher than 19% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

National Check Resolution Inc. timely response rate 90.5%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 19
Debt collection - Payday loan 18
Debt collection - Payday loan debt 17
Debt collection - Other debt 10
Debt collection - Other (i.e. phone, health club, etc.) 3
Debt collection - Credit card 2
Payday loan, title loan, personal loan, or advance loan - Payday loan 1
Payday loan, title loan, or personal loan - Payday loan 1
Payday loan, title loan, or personal loan - Installment loan 1
Payday loan 1

Top Issues

1.Communication tactics 21
2.Took or threatened to take negative or legal action 10
3.False statements or representation 9
4.Taking/threatening an illegal action 8
5.Threatened to contact someone or share information improperly 6
6.Attempts to collect debt not owed 6
7.Cont'd attempts collect debt not owed 4
8.Written notification about debt 4
9.Received a loan you didn't apply for 1
10.Charged fees or interest you didn't expect 1

Complaints by Year

Year Complaints
2014 6
2015 18
2016 3
2017 8
2018 14
2019 6
2020 4
2021 1
2022 3
2023 2
2024 3
2025 4
2026year in progress 2

Complaints by State (Top 15)

Texas 14
California 12
Ohio 5
Virginia 5
Tennessee 4
Florida 3
Arizona 3
Pennsylvania 3
Indiana 2
Georgia 2
Missouri 2
New Jersey 2
Maryland 2
Kansas 2
Washington 2

Company Responses

Closed with explanation 51
Closed 23

What the CFPB Complaint Record Shows for National Check Resolution Inc.

National Check Resolution Inc. carries 74 complaints in the CFPB's database, 6 of them filed within the past 12 months. Consumers spanning 25 states and territories have weighed in, giving this a multi-regional footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Communication tactics" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

CFPB-forwarded complaints against National Check Resolution Inc. draw a 90.5% reply rate inside the Bureau's 15-day window. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. The company's response carried a 17.2% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, the consumer-relief closure rate is 0%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does National Check Resolution Inc. have?

74 complaints have been filed against National Check Resolution Inc. with the CFPB overall - 6 of them in the past year.

Does National Check Resolution Inc. respond to complaints on time?

National Check Resolution Inc. has a 90.5% timely response rate to CFPB complaints.

What product generates the most complaints for National Check Resolution Inc.?

The most complained-about product for National Check Resolution Inc. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with National Check Resolution Inc.?

Consumers most often cite "Communication tactics" when complaining about National Check Resolution Inc.; the full issue list with counts is above.

How do I file a complaint against National Check Resolution Inc.?

You can file a complaint against National Check Resolution Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about National Check Resolution Inc.?

National Check Resolution Inc. has drawn CFPB complaints from 25 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for National Check Resolution Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (17.2% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does National Check Resolution Inc. have?

74 complaints have been filed against National Check Resolution Inc. with the CFPB overall - 6 of them in the past year.

Does National Check Resolution Inc. respond to complaints on time?

National Check Resolution Inc. has a 90.5% timely response rate to CFPB complaints.

What product generates the most complaints for National Check Resolution Inc.?

The most complained-about product for National Check Resolution Inc. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with National Check Resolution Inc.?

Consumers most often cite "Communication tactics" when complaining about National Check Resolution Inc.; the full issue list with counts is above.

How do I file a complaint against National Check Resolution Inc.?

You can file a complaint against National Check Resolution Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about National Check Resolution Inc.?

National Check Resolution Inc. has drawn CFPB complaints from 25 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

National Check Resolution Inc.'s complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.