CFPB Consumer Complaint Profile
National Enterprise Systems, Inc.
Behind the 909 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-05-15
- 909
- Total complaints
- 109
- Last 12 months
- 100%
- Timely response
- 51
- States affected
The verdict
909 CFPB complaints put National Enterprise Systems, Inc. at #345 out of 3,848 financial companies ranked by complaint volume. It answers 100% of complaints on time - above the 93% median for companies with 100+ complaints.
- #345
- of 3,848 companies by volume
- 100%
- answered on time
- Debt collection
- most-complained product
- 51
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 23 |
| 2014 | 130 |
| 2015 | 86 |
| 2016 | 67 |
| 2017 | 78 |
| 2018 | 67 |
| 2019 | 70 |
| 2020 | 36 |
| 2021 | 33 |
| 2022 | 37 |
| 2023 | 63 |
| 2024 | 82 |
| 2025 | 113 |
| 2026 | 24 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for National Enterprise Systems, Inc.
National Enterprise Systems, Inc. carries 909 complaints in the CFPB's database, 109 of them filed within the past 12 months. Consumers spanning 51 states and territories have weighed in, giving this a nationwide footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Communication tactics" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, National Enterprise Systems, Inc. answers 100% of forwarded complaints. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Consumers formally disputed the company's response in 17.8% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. 9.9% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does National Enterprise Systems, Inc. have?
909 complaints have been filed against National Enterprise Systems, Inc. with the CFPB overall - 109 of them in the past year.
Does National Enterprise Systems, Inc. respond to complaints on time?
National Enterprise Systems, Inc.'s CFPB timely-response rate is 100%. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for National Enterprise Systems, Inc.?
The most complained-about product for National Enterprise Systems, Inc. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with National Enterprise Systems, Inc.?
"Communication tactics" is the single most frequently cited issue in complaints against National Enterprise Systems, Inc. - see all issues and counts above.
How do I file a complaint against National Enterprise Systems, Inc.?
You can file a complaint against National Enterprise Systems, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about National Enterprise Systems, Inc.?
Consumers in 51 states and territories have filed complaints about National Enterprise Systems, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~909)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.