CFPB Consumer Complaint Profile
National Enterprise Systems, Inc.
Behind the 909 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 909
- Total complaints
- Among the highest
- 109
- Last 12 months
- 100%
- Timely response
- Top decile
- 51
- States affected
The verdict
909 CFPB complaints put National Enterprise Systems, Inc. at #346 out of 3,843 financial companies ranked by complaint volume. It posts a 100% on-time response rate, the 86th percentile among companies with 100+ complaints.
- #346
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Debt collection
- most-complained product
- 51
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
National Enterprise Systems, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 82 in 2024 to 113 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 23 |
| 2014 | 130 |
| 2015 | 86 |
| 2016 | 67 |
| 2017 | 78 |
| 2018 | 67 |
| 2019 | 70 |
| 2020 | 36 |
| 2021 | 33 |
| 2022 | 37 |
| 2023 | 63 |
| 2024 | 82 |
| 2025 | 113 |
| 2026year in progress | 24 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for National Enterprise Systems, Inc.
National Enterprise Systems, Inc. carries 909 complaints in the CFPB's database, 109 of them filed within the past 12 months. Consumers spanning 51 states and territories have weighed in, giving this a nationwide footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Communication tactics" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, National Enterprise Systems, Inc. posts a 100% reply rate on forwarded complaints. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Consumers formally disputed the company's response at a 17.8% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 9.9% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does National Enterprise Systems, Inc. have?
909 complaints have been filed against National Enterprise Systems, Inc. with the CFPB overall - 109 of them in the past year.
Does National Enterprise Systems, Inc. respond to complaints on time?
National Enterprise Systems, Inc.'s CFPB timely-response rate is 100%. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for National Enterprise Systems, Inc.?
The most complained-about product for National Enterprise Systems, Inc. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with National Enterprise Systems, Inc.?
"Communication tactics" is the single most frequently cited issue in complaints against National Enterprise Systems, Inc. - see all issues and counts above.
How do I file a complaint against National Enterprise Systems, Inc.?
You can file a complaint against National Enterprise Systems, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about National Enterprise Systems, Inc.?
Consumers in 51 states and territories have filed complaints about National Enterprise Systems, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for National Enterprise Systems, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (17.8% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.