CFPB Consumer Complaint Profile

National Management Recovery Corp. (NMRC)

What the consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

80
Total complaints
Mid-range
0
Last 12 months
43.8%
Timely response
Bottom decile
22
States affected

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The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, National Management Recovery Corp. (NMRC) sits at #1470. Its on-time response record is at the 3rd percentile among companies with 100+ complaints.

Debt collection
most-complained product
TX
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
24/100
National Management Recovery Corp. (NMRC) · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 43.8%
Share of complaints answered within the CFPB response window
Dispute Rate C 14.3%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

National Management Recovery Corp. (NMRC) vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

43.8% Among the lowest higher than 3% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Reading this profile

Complaints by Product

Debt collection - Payday loan debt 59
Debt collection - I do not know 8
Debt collection - Payday loan 3
Debt collection - Other debt 2
Payday loan, title loan, or personal loan - Payday loan 2
Debt collection - Other (i.e. phone, health club, etc.) 2
Other financial service - Debt settlement 1
Debt collection - Auto debt 1
Payday loan, title loan, or personal loan - Installment loan 1
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 1

Top Issues

1.False statements or representation 25
2.Took or threatened to take negative or legal action 25
3.Communication tactics 10
4.Threatened to contact someone or share information improperly 6
5.Written notification about debt 6
6.Taking/threatening an illegal action 1
7.Attempts to collect debt not owed 1
8.Customer service/Customer relations 1
9.Struggling to pay your loan 1
10.Disclosure verification of debt 1

Complaints by Year

Year Complaints
2013 1
2016 5
2017 3
2018 10
2019 8
2020 23
2021 11
2022 10
2023 3
2024 4
2025 2

Complaints by State (Top 15)

Texas 25
California 16
Alabama 4
Wisconsin 3
Tennessee 3
Ohio 3
Virginia 2
Georgia 2
Arkansas 2
Florida 2
Delaware 2
Louisiana 2
Idaho 2
Kansas 2
Utah 1

Company Responses

Closed with explanation 79
Closed 1

What the CFPB Complaint Record Shows for National Management Recovery Corp. (NMRC)

In the CFPB record, National Management Recovery Corp. (NMRC) has a multi-regional complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "False statements or representation," a reasonable starting point for understanding recurring friction.

Timely response is the share of CFPB-forwarded complaints that receive a company reply within the 15-day window the Bureau expects. This company's rate trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for National Management Recovery Corp. (NMRC): nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does National Management Recovery Corp. (NMRC) have?

80 complaints have been filed against National Management Recovery Corp. (NMRC) with the CFPB overall - 0 of them in the past year.

Does National Management Recovery Corp. (NMRC) respond to complaints on time?

National Management Recovery Corp. (NMRC) has a 43.8% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.

What product generates the most complaints for National Management Recovery Corp. (NMRC)?

"Debt collection" draws more CFPB complaints against National Management Recovery Corp. (NMRC) than any other product - see the full breakdown above.

What is the most common complaint issue with National Management Recovery Corp. (NMRC)?

Consumers most often cite "False statements or representation" when complaining about National Management Recovery Corp. (NMRC); the full issue list with counts is above.

How do I file a complaint against National Management Recovery Corp. (NMRC)?

You can file a complaint against National Management Recovery Corp. (NMRC) directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about National Management Recovery Corp. (NMRC)?

The CFPB has recorded complaints against National Management Recovery Corp. (NMRC) from 22 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

National Management Recovery Corp. (NMRC)'s complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.