CFPB Consumer Complaint Profile

National Medical Administrators, Inc

Consumers have filed 63 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

63
Total complaints
Mid-range
0
Last 12 months
93.7%
Timely response
Below median
18
States affected

The verdict

63 CFPB complaints put National Medical Administrators, Inc at #1640 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 93.7%, the 25th percentile among companies with 100+ complaints.

#1640
of 3,843 companies by volume
93.7%
on time (25th pctile)
Debt collection
most-complained product
18
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

D
PlainCredit Trust Score
49/100
National Medical Administrators, Inc · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response D 93.7%
Share of complaints answered within the CFPB response window
Dispute Rate A+ 0.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

National Medical Administrators, Inc vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

93.7% Around the middle higher than 25% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

National Medical Administrators, Inc timely response rate 93.7%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Other debt 24
Debt collection - I do not know 18
Debt collection - Medical debt 13
Debt collection - Credit card debt 5
Checking or savings account - Checking account 1
Debt collection - Other (i.e. phone, health club, etc.) 1
Debt collection - Medical 1

Top Issues

1.Attempts to collect debt not owed 38
2.False statements or representation 9
3.Took or threatened to take negative or legal action 6
4.Written notification about debt 5
5.Communication tactics 3
6.Problem with a lender or other company charging your account 1
7.Cont'd attempts collect debt not owed 1

Complaints by Year

Year Complaints
2014 1
2015 1
2018 2
2019 2
2020 21
2021 27
2022 6
2023 1
2024 1
2025 1

Complaints by State (Top 15)

California 20
Florida 9
Virginia 4
Colorado 3
Pennsylvania 3
Michigan 2
New York 2
Mississippi 2
Texas 2
Georgia 2
Ohio 2
Kentucky 2
New Jersey 1
South Dakota 1
South Carolina 1

Company Responses

Closed with explanation 63

What the CFPB Complaint Record Shows for National Medical Administrators, Inc

The CFPB Consumer Complaint Database has logged 63 complaints against National Medical Administrators, Inc overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 18 states and territories, making this a multi-regional complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Within the Bureau's 15-day response window, National Medical Administrators, Inc posts a 93.7% reply rate on forwarded complaints. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Resolved cases drew a formal consumer-dispute rate of 0% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 0%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does National Medical Administrators, Inc have?

The CFPB has logged 63 complaints against National Medical Administrators, Inc to date, of which 0 came in over the last 12 months.

Does National Medical Administrators, Inc respond to complaints on time?

National Medical Administrators, Inc has a 93.7% timely response rate to CFPB complaints.

What product generates the most complaints for National Medical Administrators, Inc?

"Debt collection" draws more CFPB complaints against National Medical Administrators, Inc than any other product - see the full breakdown above.

What is the most common complaint issue with National Medical Administrators, Inc?

The most common issue reported by consumers about National Medical Administrators, Inc is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against National Medical Administrators, Inc?

You can file a complaint against National Medical Administrators, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about National Medical Administrators, Inc?

The CFPB has recorded complaints against National Medical Administrators, Inc from 18 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for National Medical Administrators, Inc: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (0% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does National Medical Administrators, Inc have?

The CFPB has logged 63 complaints against National Medical Administrators, Inc to date, of which 0 came in over the last 12 months.

Does National Medical Administrators, Inc respond to complaints on time?

National Medical Administrators, Inc has a 93.7% timely response rate to CFPB complaints.

What product generates the most complaints for National Medical Administrators, Inc?

"Debt collection" draws more CFPB complaints against National Medical Administrators, Inc than any other product - see the full breakdown above.

What is the most common complaint issue with National Medical Administrators, Inc?

The most common issue reported by consumers about National Medical Administrators, Inc is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against National Medical Administrators, Inc?

You can file a complaint against National Medical Administrators, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about National Medical Administrators, Inc?

The CFPB has recorded complaints against National Medical Administrators, Inc from 18 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

National Medical Administrators, Inc's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.