CFPB Consumer Complaint Profile
Nations Info Corp
What 17 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 17
- Total complaints
- Below average
- 6
- Last 12 months
- 82.4%
- Timely response
- Bottom quartile
- 14
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Nations Info Corp has accumulated 17 complaints, placing it #3073 by volume. On-time replies land at 82.4%, the 11th percentile for the 100+ complaint peer group.
- #3073
- of 3,843 companies by volume
- 82.4%
- on time (11th pctile)
- Credit reporting or …
- most-complained product
- 14
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Nations Info Corp vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
82.4% Among the lowest higher than 11% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2019 | 2 |
| 2020 | 1 |
| 2021 | 1 |
| 2023 | 2 |
| 2024 | 2 |
| 2025 | 8 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Nations Info Corp
Nations Info Corp carries 17 complaints in the CFPB's database, 6 of them filed within the past 12 months. Consumers spanning 14 states and territories have weighed in, giving this a geographically concentrated footprint. No product draws more complaints than "Credit reporting or other personal consumer reports," which sits at the top of the product breakdown. The specific issue named most within that category is "Credit monitoring or identity theft protection services," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Nations Info Corp posts a 82.4% reply rate on forwarded complaints. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Among resolved complaints, the consumer-relief closure rate is 23.5%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Nations Info Corp have?
17 complaints have been filed against Nations Info Corp with the CFPB overall - 6 of them in the past year.
Does Nations Info Corp respond to complaints on time?
Nations Info Corp has a 82.4% timely response rate to CFPB complaints.
What product generates the most complaints for Nations Info Corp?
"Credit reporting or other personal consumer reports" draws more CFPB complaints against Nations Info Corp than any other product - see the full breakdown above.
What is the most common complaint issue with Nations Info Corp?
Consumers most often cite "Credit monitoring or identity theft protection services" when complaining about Nations Info Corp; the full issue list with counts is above.
How do I file a complaint against Nations Info Corp?
You can file a complaint against Nations Info Corp directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Nations Info Corp?
Nations Info Corp has drawn CFPB complaints from 14 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Also handles Credit reporting or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Nations Info Corp have?
17 complaints have been filed against Nations Info Corp with the CFPB overall - 6 of them in the past year.
Does Nations Info Corp respond to complaints on time?
Nations Info Corp has a 82.4% timely response rate to CFPB complaints.
What product generates the most complaints for Nations Info Corp?
"Credit reporting or other personal consumer reports" draws more CFPB complaints against Nations Info Corp than any other product - see the full breakdown above.
What is the most common complaint issue with Nations Info Corp?
Consumers most often cite "Credit monitoring or identity theft protection services" when complaining about Nations Info Corp; the full issue list with counts is above.
How do I file a complaint against Nations Info Corp?
You can file a complaint against Nations Info Corp directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Nations Info Corp?
Nations Info Corp has drawn CFPB complaints from 14 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.