CFPB Consumer Complaint Profile
Nationwide Arbitration Services LLC
What 29 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 29
- Total complaints
- Mid-range
- 2
- Last 12 months
- 62.1%
- Timely response
- Bottom decile
- 16
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Nationwide Arbitration Services LLC has accumulated 29 complaints, placing it #2382 by volume. On-time replies land at 62.1%, the 4th percentile for the 100+ complaint peer group.
- #2382
- of 3,843 companies by volume
- 62.1%
- on time (4th pctile)
- Debt collection
- most-complained product
- 16
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Nationwide Arbitration Services LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
62.1% Among the lowest higher than 4% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 24 |
| 2015 | 3 |
| 2025 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Nationwide Arbitration Services LLC
The CFPB Consumer Complaint Database has logged 29 complaints against Nationwide Arbitration Services LLC overall, with 2 of those filed in the trailing 12 months. Reports have come from consumers in 16 states and territories, making this a multi-regional complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Taking/threatening an illegal action" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Nationwide Arbitration Services LLC's timely response rate stands at 62.1%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Resolved cases drew a formal consumer-dispute rate of 11.1% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 6.9% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Nationwide Arbitration Services LLC have?
The CFPB has logged 29 complaints against Nationwide Arbitration Services LLC to date, of which 2 came in over the last 12 months.
Does Nationwide Arbitration Services LLC respond to complaints on time?
Nationwide Arbitration Services LLC's CFPB timely-response rate is 62.1%. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Nationwide Arbitration Services LLC?
Among all products tied to Nationwide Arbitration Services LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Nationwide Arbitration Services LLC?
The most common issue reported by consumers about Nationwide Arbitration Services LLC is "Taking/threatening an illegal action." All complaint issues are listed above with their counts.
How do I file a complaint against Nationwide Arbitration Services LLC?
You can file a complaint against Nationwide Arbitration Services LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Nationwide Arbitration Services LLC?
Nationwide Arbitration Services LLC has drawn CFPB complaints from 16 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Nationwide Arbitration Services LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (11.1% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Nationwide Arbitration Services LLC have?
The CFPB has logged 29 complaints against Nationwide Arbitration Services LLC to date, of which 2 came in over the last 12 months.
Does Nationwide Arbitration Services LLC respond to complaints on time?
Nationwide Arbitration Services LLC's CFPB timely-response rate is 62.1%. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Nationwide Arbitration Services LLC?
Among all products tied to Nationwide Arbitration Services LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Nationwide Arbitration Services LLC?
The most common issue reported by consumers about Nationwide Arbitration Services LLC is "Taking/threatening an illegal action." All complaint issues are listed above with their counts.
How do I file a complaint against Nationwide Arbitration Services LLC?
You can file a complaint against Nationwide Arbitration Services LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Nationwide Arbitration Services LLC?
Nationwide Arbitration Services LLC has drawn CFPB complaints from 16 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.