CFPB Consumer Complaint Profile
Nav Technologies, Inc.
Behind the 73 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 73
- Total complaints
- Mid-range
- 33
- Last 12 months
- 97.3%
- Timely response
- Below median
- 20
- States affected
The verdict
73 CFPB complaints put Nav Technologies, Inc. at #1525 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 97.3%, the 42nd percentile for the 100+ complaint peer group.
- #1525
- of 3,843 companies by volume
- 97.3%
- on time (42nd pctile)
- Credit reporting or …
- most-complained product
- 20
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Nav Technologies, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
97.3% Around the middle higher than 42% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 12 in 2024 to 31 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2019 | 1 |
| 2020 | 1 |
| 2021 | 1 |
| 2022 | 6 |
| 2023 | 11 |
| 2024 | 12 |
| 2025 | 31 |
| 2026year in progress | 10 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Nav Technologies, Inc.
73 complaints against Nav Technologies, Inc. appear in the CFPB record, including 33 from the trailing year. The 20 states and territories represented put this footprint in multi-regional territory. "Credit reporting or other personal consumer reports" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Incorrect information on your report" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Nav Technologies, Inc.'s timely response rate stands at 97.3%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Nav Technologies, Inc. have?
The CFPB has logged 73 complaints against Nav Technologies, Inc. to date, of which 33 came in over the last 12 months.
Does Nav Technologies, Inc. respond to complaints on time?
CFPB complaints against Nav Technologies, Inc. draw a 97.3% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Nav Technologies, Inc.?
"Credit reporting or other personal consumer reports" draws more CFPB complaints against Nav Technologies, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Nav Technologies, Inc.?
"Incorrect information on your report" is the single most frequently cited issue in complaints against Nav Technologies, Inc. - see all issues and counts above.
How do I file a complaint against Nav Technologies, Inc.?
You can file a complaint against Nav Technologies, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Nav Technologies, Inc.?
The CFPB has recorded complaints against Nav Technologies, Inc. from 20 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Credit reporting or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Nav Technologies, Inc. have?
The CFPB has logged 73 complaints against Nav Technologies, Inc. to date, of which 33 came in over the last 12 months.
Does Nav Technologies, Inc. respond to complaints on time?
CFPB complaints against Nav Technologies, Inc. draw a 97.3% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Nav Technologies, Inc.?
"Credit reporting or other personal consumer reports" draws more CFPB complaints against Nav Technologies, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Nav Technologies, Inc.?
"Incorrect information on your report" is the single most frequently cited issue in complaints against Nav Technologies, Inc. - see all issues and counts above.
How do I file a complaint against Nav Technologies, Inc.?
You can file a complaint against Nav Technologies, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Nav Technologies, Inc.?
The CFPB has recorded complaints against Nav Technologies, Inc. from 20 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.