CFPB Consumer Complaint Profile
NCC Business Services, Inc.
Consumers have filed 861 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-05-15
- 861
- Total complaints
- 0
- Last 12 months
- 90.9%
- Timely response
- 47
- States affected
The verdict
Out of 3,848 financial companies in the CFPB database, NCC Business Services, Inc. has accumulated 861 complaints, placing it #356 by volume. It answers 90.9% of complaints on time - below the 93% median for companies with 100+ complaints.
- #356
- of 3,848 companies by volume
- 90.9%
- answered on time
- Debt collection
- most-complained product
- 47
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 20 |
| 2014 | 77 |
| 2015 | 93 |
| 2016 | 147 |
| 2017 | 183 |
| 2018 | 215 |
| 2019 | 126 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for NCC Business Services, Inc.
861 complaints against NCC Business Services, Inc. appear in the CFPB record, including 0 from the trailing year. The 47 states and territories represented put this footprint in nationwide territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Cont'd attempts collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, NCC Business Services, Inc. answers 90.9% of forwarded complaints. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. In 12.3% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. 0.5% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does NCC Business Services, Inc. have?
The CFPB has logged 861 complaints against NCC Business Services, Inc. to date, of which 0 came in over the last 12 months.
Does NCC Business Services, Inc. respond to complaints on time?
NCC Business Services, Inc. has a 90.9% timely response rate to CFPB complaints.
What product generates the most complaints for NCC Business Services, Inc.?
"Debt collection" draws more CFPB complaints against NCC Business Services, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with NCC Business Services, Inc.?
The most common issue reported by consumers about NCC Business Services, Inc. is "Cont'd attempts collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against NCC Business Services, Inc.?
You can file a complaint against NCC Business Services, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about NCC Business Services, Inc.?
The CFPB has recorded complaints against NCC Business Services, Inc. from 47 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~861)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.