CFPB Consumer Complaint Profile

NCD Financial, LLC

The CFPB complaints on file trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

67
Total complaints
Mid-range
18
Last 12 months
100%
Timely response
Top decile
21
States affected

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The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, NCD Financial, LLC sits at #1580. On response speed it sits at the 86th percentile among companies with 100+ complaints.

Credit reporting or …
most-complained product
FL
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

B
PlainCredit Trust Score
73/100
NCD Financial, LLC · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate C- 1.5%
Share of complaints closed with monetary or non-monetary relief

NCD Financial, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Reading this profile

Complaints by Product

Credit reporting or other personal consumer reports - Credit reporting 23
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 21
Debt collection - Other debt 8
Payday loan, title loan, personal loan, or advance loan - Personal line of credit 3
Debt collection - Credit card debt 3
Credit card - Store credit card 3
Debt collection - I do not know 2
Credit card or prepaid card - General-purpose credit card or charge card 1
Credit card - General-purpose credit card or charge card 1
Payday loan, title loan, or personal loan - Personal line of credit 1

Top Issues

1.Incorrect information on your report 30
2.Attempts to collect debt not owed 10
3.Improper use of your report 9
4.Problem with a company's investigation into an existing problem 8
5.Problem with a credit reporting company's investigation into an existing problem 3
6.Getting a credit card 1
7.Took or threatened to take negative or legal action 1
8.Written notification about debt 1
9.Problem with a purchase shown on your statement 1
10.Communication tactics 1

Complaints by Year

Year Complaints
2021 7
2022 15
2023 9
2024 17
2025 19

Complaints by State (Top 15)

Florida 17
Texas 7
California 7
Illinois 5
New York 4
Connecticut 3
New Jersey 3
Georgia 3
Wisconsin 2
North Carolina 2
Virginia 2
Ohio 2
Michigan 1
Missouri 1
Maryland 1

Company Responses

Closed with explanation 66
Closed with monetary relief 1

What the CFPB Complaint Record Shows for NCD Financial, LLC

The CFPB Consumer Complaint Database shows a multi-regional complaint footprint for NCD Financial, LLC, with consumers across the country filing against it. The single largest complaint category is "Credit reporting or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Incorrect information on your report," a reasonable starting point for understanding recurring friction.

Within the Bureau's 15-day response window, the timely-response measure shows how often forwarded complaints get a reply. This company's rate is at or above the industry benchmark, which suggests its intake and escalation processes are functioning as designed. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Also handles Credit reporting or other personal consumer reports

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does NCD Financial, LLC have?

67 complaints have been filed against NCD Financial, LLC with the CFPB overall - 18 of them in the past year.

Does NCD Financial, LLC respond to complaints on time?

NCD Financial, LLC's CFPB timely-response rate is 100%. This is considered excellent.

What product generates the most complaints for NCD Financial, LLC?

"Credit reporting or other personal consumer reports" draws more CFPB complaints against NCD Financial, LLC than any other product - see the full breakdown above.

What is the most common complaint issue with NCD Financial, LLC?

The most common issue reported by consumers about NCD Financial, LLC is "Incorrect information on your report." All complaint issues are listed above with their counts.

How do I file a complaint against NCD Financial, LLC?

You can file a complaint against NCD Financial, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about NCD Financial, LLC?

The CFPB has recorded complaints against NCD Financial, LLC from 21 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

NCD Financial, LLC's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.