CFPB Consumer Complaint Profile
Ncsplus Incorporated
Consumers have filed 133 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-05-15
- 133
- Total complaints
- 16
- Last 12 months
- 99.2%
- Timely response
- 27
- States affected
The verdict
Among 3,848 financial companies tracked by CFPB complaint volume, Ncsplus Incorporated sits at #1170, with 133 complaints logged. Its on-time response rate is 99.2%, ahead of the 93% median among companies with 100+ complaints.
- #1170
- of 3,848 companies by volume
- 99.2%
- answered on time
- Debt collection
- most-complained product
- 27
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 2 |
| 2014 | 5 |
| 2015 | 15 |
| 2016 | 18 |
| 2017 | 10 |
| 2018 | 11 |
| 2019 | 7 |
| 2020 | 13 |
| 2021 | 11 |
| 2022 | 4 |
| 2023 | 3 |
| 2024 | 17 |
| 2025 | 15 |
| 2026 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Ncsplus Incorporated
The CFPB Consumer Complaint Database has logged 133 complaints against Ncsplus Incorporated overall, with 16 of those filed in the trailing 12 months. Reports have come from consumers in 27 states and territories, making this a multi-regional complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
99.2% of CFPB-forwarded complaints against Ncsplus Incorporated get a reply inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Consumers formally disputed the company's response in 14.3% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 58.6% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Ncsplus Incorporated have?
The CFPB has logged 133 complaints against Ncsplus Incorporated to date, of which 16 came in over the last 12 months.
Does Ncsplus Incorporated respond to complaints on time?
Ncsplus Incorporated's CFPB timely-response rate is 99.2%. This is considered excellent.
What product generates the most complaints for Ncsplus Incorporated?
The most complained-about product for Ncsplus Incorporated is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Ncsplus Incorporated?
The most common issue reported by consumers about Ncsplus Incorporated is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Ncsplus Incorporated?
You can file a complaint against Ncsplus Incorporated directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Ncsplus Incorporated?
Consumers in 27 states and territories have filed complaints about Ncsplus Incorporated with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~133)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.