CFPB Consumer Complaint Profile
Neighborhood Housing Services of NYC
Consumers have filed 10 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 10
- Total complaints
- Below average
- 9
- Last 12 months
- 10%
- Timely response
- Bottom decile
- 2
- States affected
The verdict
Neighborhood Housing Services of NYC ranks #3715 of 3,843 financial companies by CFPB complaint volume, with 10 complaints on record. It posts a 10% on-time response rate, the 1st percentile among companies with 100+ complaints.
- #3715
- of 3,843 companies by volume
- 10%
- on time (1st pctile)
- Credit reporting or …
- most-complained product
- 2
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Neighborhood Housing Services of NYC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
10% Among the lowest higher than 1% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2017 | 1 |
| 2025 | 6 |
| 2026year in progress | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Neighborhood Housing Services of NYC
10 complaints against Neighborhood Housing Services of NYC appear in the CFPB record, including 9 from the trailing year. The 2 states and territories represented put this footprint in geographically concentrated territory. The single largest complaint category is "Credit reporting or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Incorrect information on your report," a reasonable starting point for understanding recurring friction.
Neighborhood Housing Services of NYC's timely response rate stands at 10%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Neighborhood Housing Services of NYC have?
Neighborhood Housing Services of NYC has 10 total consumer complaints filed with the CFPB, with 9 filed in the last 12 months.
Does Neighborhood Housing Services of NYC respond to complaints on time?
CFPB complaints against Neighborhood Housing Services of NYC draw a 10% timely-response rate inside the expected window. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Neighborhood Housing Services of NYC?
"Credit reporting or other personal consumer reports" draws more CFPB complaints against Neighborhood Housing Services of NYC than any other product - see the full breakdown above.
What is the most common complaint issue with Neighborhood Housing Services of NYC?
The most common issue reported by consumers about Neighborhood Housing Services of NYC is "Incorrect information on your report." All complaint issues are listed above with their counts.
How do I file a complaint against Neighborhood Housing Services of NYC?
You can file a complaint against Neighborhood Housing Services of NYC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Neighborhood Housing Services of NYC?
Consumers in 2 states and territories have filed complaints about Neighborhood Housing Services of NYC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Also handles Credit reporting or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Neighborhood Housing Services of NYC have?
Neighborhood Housing Services of NYC has 10 total consumer complaints filed with the CFPB, with 9 filed in the last 12 months.
Does Neighborhood Housing Services of NYC respond to complaints on time?
CFPB complaints against Neighborhood Housing Services of NYC draw a 10% timely-response rate inside the expected window. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Neighborhood Housing Services of NYC?
"Credit reporting or other personal consumer reports" draws more CFPB complaints against Neighborhood Housing Services of NYC than any other product - see the full breakdown above.
What is the most common complaint issue with Neighborhood Housing Services of NYC?
The most common issue reported by consumers about Neighborhood Housing Services of NYC is "Incorrect information on your report." All complaint issues are listed above with their counts.
How do I file a complaint against Neighborhood Housing Services of NYC?
You can file a complaint against Neighborhood Housing Services of NYC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Neighborhood Housing Services of NYC?
Consumers in 2 states and territories have filed complaints about Neighborhood Housing Services of NYC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.