CFPB Consumer Complaint Profile
North Georgia Regional Collection Agency, Inc.
Behind the 11 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 11
- Total complaints
- Below average
- 0
- Last 12 months
- 90.9%
- Timely response
- Bottom quartile
- 2
- States affected
The verdict
North Georgia Regional Collection Agency, Inc. ranks #3589 of 3,843 financial companies by CFPB complaint volume, with 11 complaints on record. Its on-time response rate is 90.9%, the 19th percentile among companies with 100+ complaints.
- #3589
- of 3,843 companies by volume
- 90.9%
- on time (19th pctile)
- Debt collection
- most-complained product
- 2
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
North Georgia Regional Collection Agency, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
90.9% Among the lowest higher than 19% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 1 |
| 2016 | 4 |
| 2017 | 2 |
| 2020 | 1 |
| 2021 | 1 |
| 2023 | 1 |
| 2025 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for North Georgia Regional Collection Agency, Inc.
North Georgia Regional Collection Agency, Inc. carries 11 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 2 states and territories have weighed in, giving this a geographically concentrated footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Written notification about debt" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
North Georgia Regional Collection Agency, Inc.'s timely response rate stands at 90.9%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. The company's response carried a 0% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does North Georgia Regional Collection Agency, Inc. have?
North Georgia Regional Collection Agency, Inc. has 11 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does North Georgia Regional Collection Agency, Inc. respond to complaints on time?
North Georgia Regional Collection Agency, Inc. has a 90.9% timely response rate to CFPB complaints.
What product generates the most complaints for North Georgia Regional Collection Agency, Inc.?
Among all products tied to North Georgia Regional Collection Agency, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with North Georgia Regional Collection Agency, Inc.?
The most common issue reported by consumers about North Georgia Regional Collection Agency, Inc. is "Written notification about debt." All complaint issues are listed above with their counts.
How do I file a complaint against North Georgia Regional Collection Agency, Inc.?
You can file a complaint against North Georgia Regional Collection Agency, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about North Georgia Regional Collection Agency, Inc.?
Consumers in 2 states and territories have filed complaints about North Georgia Regional Collection Agency, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for North Georgia Regional Collection Agency, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does North Georgia Regional Collection Agency, Inc. have?
North Georgia Regional Collection Agency, Inc. has 11 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does North Georgia Regional Collection Agency, Inc. respond to complaints on time?
North Georgia Regional Collection Agency, Inc. has a 90.9% timely response rate to CFPB complaints.
What product generates the most complaints for North Georgia Regional Collection Agency, Inc.?
Among all products tied to North Georgia Regional Collection Agency, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with North Georgia Regional Collection Agency, Inc.?
The most common issue reported by consumers about North Georgia Regional Collection Agency, Inc. is "Written notification about debt." All complaint issues are listed above with their counts.
How do I file a complaint against North Georgia Regional Collection Agency, Inc.?
You can file a complaint against North Georgia Regional Collection Agency, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about North Georgia Regional Collection Agency, Inc.?
Consumers in 2 states and territories have filed complaints about North Georgia Regional Collection Agency, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.