CFPB Consumer Complaint Profile
Northwood Asset Management Group
Behind the 75 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 75
- Total complaints
- Mid-range
- 0
- Last 12 months
- 81.3%
- Timely response
- Bottom quartile
- 25
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Northwood Asset Management Group sits at #1507, with 75 complaints logged. On-time replies land at 81.3%, the 10th percentile for the 100+ complaint peer group.
- #1507
- of 3,843 companies by volume
- 81.3%
- on time (10th pctile)
- Debt collection
- most-complained product
- 25
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Northwood Asset Management Group vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
81.3% Among the lowest higher than 10% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2021 to 2022 complete years
- Annual CFPB complaint volume moved from 12 in 2021 to 2 in 2022 (2021 → 2022).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2016 | 1 |
| 2017 | 13 |
| 2018 | 21 |
| 2019 | 9 |
| 2020 | 17 |
| 2021 | 12 |
| 2022 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Northwood Asset Management Group
Northwood Asset Management Group carries 75 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 25 states and territories have weighed in, giving this a multi-regional footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Communication tactics" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Northwood Asset Management Group posts a 81.3% reply rate on forwarded complaints. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. The company's response carried a 0% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 5.3% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Northwood Asset Management Group have?
Northwood Asset Management Group has 75 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Northwood Asset Management Group respond to complaints on time?
Northwood Asset Management Group has a 81.3% timely response rate to CFPB complaints.
What product generates the most complaints for Northwood Asset Management Group?
Among all products tied to Northwood Asset Management Group, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Northwood Asset Management Group?
"Communication tactics" is the single most frequently cited issue in complaints against Northwood Asset Management Group - see all issues and counts above.
How do I file a complaint against Northwood Asset Management Group?
You can file a complaint against Northwood Asset Management Group directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Northwood Asset Management Group?
Consumers in 25 states and territories have filed complaints about Northwood Asset Management Group with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Northwood Asset Management Group: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Northwood Asset Management Group have?
Northwood Asset Management Group has 75 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Northwood Asset Management Group respond to complaints on time?
Northwood Asset Management Group has a 81.3% timely response rate to CFPB complaints.
What product generates the most complaints for Northwood Asset Management Group?
Among all products tied to Northwood Asset Management Group, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Northwood Asset Management Group?
"Communication tactics" is the single most frequently cited issue in complaints against Northwood Asset Management Group - see all issues and counts above.
How do I file a complaint against Northwood Asset Management Group?
You can file a complaint against Northwood Asset Management Group directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Northwood Asset Management Group?
Consumers in 25 states and territories have filed complaints about Northwood Asset Management Group with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.