CFPB Consumer Complaint Profile

Oklahoma Motor Credit Company

Consumers have filed 24 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

24
Total complaints
Mid-range
8
Last 12 months
62.5%
Timely response
Bottom decile
1
States affected

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The verdict

24 CFPB complaints put Oklahoma Motor Credit Company at #2628 out of 3,843 financial companies ranked by complaint volume. It posts a 62.5% on-time response rate, the 4th percentile among companies with 100+ complaints.

#2628
of 3,843 companies by volume
62.5%
on time (4th pctile)
Debt collection
most-complained product
1
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
37/100
Oklahoma Motor Credit Company · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 62.5%
Share of complaints answered within the CFPB response window
Dispute Rate A+ 0.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Oklahoma Motor Credit Company vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

62.5% Among the lowest higher than 4% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Oklahoma Motor Credit Company timely response rate 62.5%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Auto debt 7
Vehicle loan or lease - Loan 7
Credit reporting or other personal consumer reports - Credit reporting 3
Debt collection - I do not know 3
Consumer Loan - Vehicle loan 2
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 2

Top Issues

1.Took or threatened to take negative or legal action 7
2.Incorrect information on your report 5
3.Repossession 3
4.Written notification about debt 3
5.Managing the loan or lease 2
6.Struggling to pay your loan 2
7.Taking out the loan or lease 1
8.Problems at the end of the loan or lease 1

Complaints by Year

Year Complaints
2013 1
2015 1
2017 1
2018 2
2021 1
2022 2
2024 7
2025 6
2026year in progress 3

Complaints by State (Top 15)

Oklahoma 24

Company Responses

Closed with explanation 24

What the CFPB Complaint Record Shows for Oklahoma Motor Credit Company

Oklahoma Motor Credit Company carries 24 complaints in the CFPB's database, 8 of them filed within the past 12 months. Consumers spanning 1 states and territories have weighed in, giving this a geographically concentrated footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Took or threatened to take negative or legal action" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Within the Bureau's 15-day response window, Oklahoma Motor Credit Company posts a 62.5% reply rate on forwarded complaints. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response at a 0% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Oklahoma Motor Credit Company have?

24 complaints have been filed against Oklahoma Motor Credit Company with the CFPB overall - 8 of them in the past year.

Does Oklahoma Motor Credit Company respond to complaints on time?

Oklahoma Motor Credit Company has a 62.5% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Oklahoma Motor Credit Company?

The most complained-about product for Oklahoma Motor Credit Company is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Oklahoma Motor Credit Company?

The most common issue reported by consumers about Oklahoma Motor Credit Company is "Took or threatened to take negative or legal action." All complaint issues are listed above with their counts.

How do I file a complaint against Oklahoma Motor Credit Company?

You can file a complaint against Oklahoma Motor Credit Company directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Oklahoma Motor Credit Company: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (0% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Oklahoma Motor Credit Company have?

24 complaints have been filed against Oklahoma Motor Credit Company with the CFPB overall - 8 of them in the past year.

Does Oklahoma Motor Credit Company respond to complaints on time?

Oklahoma Motor Credit Company has a 62.5% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Oklahoma Motor Credit Company?

The most complained-about product for Oklahoma Motor Credit Company is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Oklahoma Motor Credit Company?

The most common issue reported by consumers about Oklahoma Motor Credit Company is "Took or threatened to take negative or legal action." All complaint issues are listed above with their counts.

How do I file a complaint against Oklahoma Motor Credit Company?

You can file a complaint against Oklahoma Motor Credit Company directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

Oklahoma Motor Credit Company's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.