CFPB Consumer Complaint Profile

Oliphant Financial, LLC

409 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

409
Total complaints
Above average
0
Last 12 months
88.8%
Timely response
Bottom quartile
42
States affected

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The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Oliphant Financial, LLC sits at #563, with 409 complaints logged. It posts a 88.8% on-time response rate, the 16th percentile among companies with 100+ complaints.

#563
of 3,843 companies by volume
88.8%
on time (16th pctile)
Debt collection
most-complained product
42
states with complaints
F
PlainCredit Trust Score
29/100
Oliphant Financial, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 88.8%
Share of complaints answered within the CFPB response window
Dispute Rate F 22.5%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Oliphant Financial, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

88.8% Among the lowest higher than 16% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 160 in 2024 to 75 in 2025 (2024 → 2025).

See the full year-over-year release diff

Oliphant Financial, LLC timely response rate 88.8%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 169
Credit reporting or other personal consumer reports - Credit reporting 73
Debt collection - Other debt 46
Debt collection - Credit card debt 45
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 23
Debt collection - Credit card 18
Debt collection - Other (i.e. phone, health club, etc.) 9
Debt collection - Payday loan debt 7
Payday loan, title loan, personal loan, or advance loan - Installment loan 3
Credit card 2

Top Issues

1.Attempts to collect debt not owed 131
2.Incorrect information on your report 52
3.Written notification about debt 51
4.False statements or representation 32
5.Took or threatened to take negative or legal action 28
6.Communication tactics 26
7.Improper use of your report 23
8.Problem with a company's investigation into an existing problem 20
9.Cont'd attempts collect debt not owed 11
10.Improper contact or sharing of info 6

Complaints by Year

Year Complaints
2013 4
2014 14
2015 12
2016 8
2017 7
2018 4
2019 10
2020 7
2021 9
2022 10
2023 89
2024 160
2025 75

Complaints by State (Top 15)

Florida 50
New York 38
Pennsylvania 36
Texas 36
California 35
Georgia 34
New Jersey 18
Alabama 16
Illinois 14
Virginia 12
Michigan 11
Maryland 11
Arizona 10
North Carolina 8
South Carolina 7

Company Responses

Closed with explanation 409

What the CFPB Complaint Record Shows for Oliphant Financial, LLC

409 complaints against Oliphant Financial, LLC appear in the CFPB record, including 0 from the trailing year. The 42 states and territories represented put this footprint in nationwide territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Within the Bureau's 15-day response window, Oliphant Financial, LLC posts a 88.8% reply rate on forwarded complaints. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. The company's response carried a 22.5% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Oliphant Financial, LLC have?

The CFPB has logged 409 complaints against Oliphant Financial, LLC to date, of which 0 came in over the last 12 months.

Does Oliphant Financial, LLC respond to complaints on time?

Oliphant Financial, LLC's CFPB timely-response rate is 88.8%.

What product generates the most complaints for Oliphant Financial, LLC?

The most complained-about product for Oliphant Financial, LLC is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Oliphant Financial, LLC?

The most common issue reported by consumers about Oliphant Financial, LLC is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Oliphant Financial, LLC?

You can file a complaint against Oliphant Financial, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Oliphant Financial, LLC?

Oliphant Financial, LLC has drawn CFPB complaints from 42 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Oliphant Financial, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (22.5% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026