CFPB Consumer Complaint Profile

Oliver Adjustment Company of Kenosha & Racine, Inc

11 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

11
Total complaints
Below average
0
Last 12 months
81.8%
Timely response
Bottom quartile
3
States affected

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The verdict

11 CFPB complaints put Oliver Adjustment Company of Kenosha & Racine, Inc at #3589 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 81.8%, the 10th percentile for the 100+ complaint peer group.

#3589
of 3,843 companies by volume
81.8%
on time (10th pctile)
Debt collection
most-complained product
3
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

D
PlainCredit Trust Score
41/100
Oliver Adjustment Company of Kenosha & Racine, Inc · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 81.8%
Share of complaints answered within the CFPB response window
Dispute Rate A+ 0.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Oliver Adjustment Company of Kenosha & Racine, Inc vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

81.8% Among the lowest higher than 10% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Oliver Adjustment Company of Kenosha & Racine, Inc timely response rate 81.8%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Medical 4
Debt collection - Medical debt 3
Debt collection - I do not know 2
Debt collection - Other debt 1
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 1

Top Issues

1.Attempts to collect debt not owed 4
2.Written notification about debt 2
3.Cont'd attempts collect debt not owed 1
4.Improper contact or sharing of info 1
5.Communication tactics 1
6.Incorrect information on your report 1
7.Disclosure verification of debt 1

Complaints by Year

Year Complaints
2014 1
2015 2
2017 1
2018 2
2019 2
2020 1
2021 2

Complaints by State (Top 15)

Wisconsin 6
Illinois 4
Michigan 1

Company Responses

Closed with explanation 11

What the CFPB Complaint Record Shows for Oliver Adjustment Company of Kenosha & Racine, Inc

Oliver Adjustment Company of Kenosha & Racine, Inc carries 11 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 3 states and territories have weighed in, giving this a geographically concentrated footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.

Oliver Adjustment Company of Kenosha & Racine, Inc's timely response rate stands at 81.8%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Consumers formally disputed the company's response at a 0% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Oliver Adjustment Company of Kenosha & Racine, Inc have?

Oliver Adjustment Company of Kenosha & Racine, Inc has 11 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Oliver Adjustment Company of Kenosha & Racine, Inc respond to complaints on time?

Oliver Adjustment Company of Kenosha & Racine, Inc has a 81.8% timely response rate to CFPB complaints.

What product generates the most complaints for Oliver Adjustment Company of Kenosha & Racine, Inc?

"Debt collection" draws more CFPB complaints against Oliver Adjustment Company of Kenosha & Racine, Inc than any other product - see the full breakdown above.

What is the most common complaint issue with Oliver Adjustment Company of Kenosha & Racine, Inc?

Consumers most often cite "Attempts to collect debt not owed" when complaining about Oliver Adjustment Company of Kenosha & Racine, Inc; the full issue list with counts is above.

How do I file a complaint against Oliver Adjustment Company of Kenosha & Racine, Inc?

You can file a complaint against Oliver Adjustment Company of Kenosha & Racine, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Oliver Adjustment Company of Kenosha & Racine, Inc?

The CFPB has recorded complaints against Oliver Adjustment Company of Kenosha & Racine, Inc from 3 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Oliver Adjustment Company of Kenosha & Racine, Inc: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (0% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Oliver Adjustment Company of Kenosha & Racine, Inc have?

Oliver Adjustment Company of Kenosha & Racine, Inc has 11 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Oliver Adjustment Company of Kenosha & Racine, Inc respond to complaints on time?

Oliver Adjustment Company of Kenosha & Racine, Inc has a 81.8% timely response rate to CFPB complaints.

What product generates the most complaints for Oliver Adjustment Company of Kenosha & Racine, Inc?

"Debt collection" draws more CFPB complaints against Oliver Adjustment Company of Kenosha & Racine, Inc than any other product - see the full breakdown above.

What is the most common complaint issue with Oliver Adjustment Company of Kenosha & Racine, Inc?

Consumers most often cite "Attempts to collect debt not owed" when complaining about Oliver Adjustment Company of Kenosha & Racine, Inc; the full issue list with counts is above.

How do I file a complaint against Oliver Adjustment Company of Kenosha & Racine, Inc?

You can file a complaint against Oliver Adjustment Company of Kenosha & Racine, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Oliver Adjustment Company of Kenosha & Racine, Inc?

The CFPB has recorded complaints against Oliver Adjustment Company of Kenosha & Racine, Inc from 3 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Oliver Adjustment Company of Kenosha & Racine, Inc's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.