CFPB Consumer Complaint Profile
One Source Technology
281 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 281
- Total complaints
- Above average
- 123
- Last 12 months
- 98.6%
- Timely response
- Above median
- 37
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, One Source Technology has accumulated 281 complaints, placing it #733 by volume. It posts a 98.6% on-time response rate, the 55th percentile among companies with 100+ complaints.
- #733
- of 3,843 companies by volume
- 98.6%
- on time (55th pctile)
- Credit reporting or …
- most-complained product
- 37
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
One Source Technology vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
98.6% Higher than most higher than 55% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 21 in 2024 to 137 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 1 |
| 2016 | 3 |
| 2017 | 7 |
| 2018 | 11 |
| 2019 | 16 |
| 2020 | 13 |
| 2021 | 13 |
| 2022 | 9 |
| 2023 | 20 |
| 2024 | 21 |
| 2025 | 137 |
| 2026year in progress | 30 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for One Source Technology
One Source Technology carries 281 complaints in the CFPB's database, 123 of them filed within the past 12 months. Consumers spanning 37 states and territories have weighed in, giving this a multi-regional footprint. "Credit reporting or other personal consumer reports" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Incorrect information on your report" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
One Source Technology's timely response rate stands at 98.6%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Resolved cases drew a formal consumer-dispute rate of 20% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does One Source Technology have?
281 complaints have been filed against One Source Technology with the CFPB overall - 123 of them in the past year.
Does One Source Technology respond to complaints on time?
One Source Technology's CFPB timely-response rate is 98.6%. That is a strong response record by CFPB standards.
What product generates the most complaints for One Source Technology?
The most complained-about product for One Source Technology is "Credit reporting or other personal consumer reports." You can view the full product breakdown on this page.
What is the most common complaint issue with One Source Technology?
"Incorrect information on your report" is the single most frequently cited issue in complaints against One Source Technology - see all issues and counts above.
How do I file a complaint against One Source Technology?
You can file a complaint against One Source Technology directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about One Source Technology?
Consumers in 37 states and territories have filed complaints about One Source Technology with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for One Source Technology: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (20% here).
Also handles Credit reporting or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does One Source Technology have?
281 complaints have been filed against One Source Technology with the CFPB overall - 123 of them in the past year.
Does One Source Technology respond to complaints on time?
One Source Technology's CFPB timely-response rate is 98.6%. That is a strong response record by CFPB standards.
What product generates the most complaints for One Source Technology?
The most complained-about product for One Source Technology is "Credit reporting or other personal consumer reports." You can view the full product breakdown on this page.
What is the most common complaint issue with One Source Technology?
"Incorrect information on your report" is the single most frequently cited issue in complaints against One Source Technology - see all issues and counts above.
How do I file a complaint against One Source Technology?
You can file a complaint against One Source Technology directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about One Source Technology?
Consumers in 37 states and territories have filed complaints about One Source Technology with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.