CFPB Consumer Complaint Profile
Oracle Financial Group LLC.
What 197 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 197
- Total complaints
- Above average
- 0
- Last 12 months
- 92.9%
- Timely response
- Bottom quartile
- 40
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Oracle Financial Group LLC. has accumulated 197 complaints, placing it #948 by volume. Its on-time response rate is 92.9%, the 23rd percentile among companies with 100+ complaints.
- #948
- of 3,843 companies by volume
- 92.9%
- on time (23rd pctile)
- Debt collection
- most-complained product
- 40
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Oracle Financial Group LLC. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
92.9% Among the lowest higher than 23% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 3 |
| 2014 | 47 |
| 2015 | 54 |
| 2016 | 34 |
| 2017 | 31 |
| 2018 | 17 |
| 2019 | 11 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Oracle Financial Group LLC.
The CFPB Consumer Complaint Database has logged 197 complaints against Oracle Financial Group LLC. overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 40 states and territories, making this a nationwide complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Taking/threatening an illegal action" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Oracle Financial Group LLC.'s timely response rate stands at 92.9%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Resolved cases drew a formal consumer-dispute rate of 22.3% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 72.1% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Oracle Financial Group LLC. have?
197 complaints have been filed against Oracle Financial Group LLC. with the CFPB overall - 0 of them in the past year.
Does Oracle Financial Group LLC. respond to complaints on time?
Oracle Financial Group LLC.'s CFPB timely-response rate is 92.9%.
What product generates the most complaints for Oracle Financial Group LLC.?
"Debt collection" draws more CFPB complaints against Oracle Financial Group LLC. than any other product - see the full breakdown above.
What is the most common complaint issue with Oracle Financial Group LLC.?
The most common issue reported by consumers about Oracle Financial Group LLC. is "Taking/threatening an illegal action." All complaint issues are listed above with their counts.
How do I file a complaint against Oracle Financial Group LLC.?
You can file a complaint against Oracle Financial Group LLC. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Oracle Financial Group LLC.?
The CFPB has recorded complaints against Oracle Financial Group LLC. from 40 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Oracle Financial Group LLC.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (22.3% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.