CFPB Consumer Complaint Profile

P.S.C., Inc

314 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-05-15

314
Total complaints
31
Last 12 months
95.2%
Timely response
20
States affected

The verdict

Among 3,848 financial companies tracked by CFPB complaint volume, P.S.C., Inc sits at #678, with 314 complaints logged. It answers 95.2% of complaints on time - above the 93% median for companies with 100+ complaints.

#678
of 3,848 companies by volume
95.2%
answered on time
Debt collection
most-complained product
20
states with complaints
P.S.C., Inc timely response rate 95.2%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Medical debt 122
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 46
Debt collection - Medical 41
Debt collection - I do not know 37
Debt collection - Other debt 24
Credit reporting or other personal consumer reports - Credit reporting 16
Debt collection - Other (i.e. phone, health club, etc.) 13
Debt collection - Rental debt 6
Student loan - Private student loan 2
Debt collection - Auto debt 2

Top Issues

1.Attempts to collect debt not owed 88
2.Written notification about debt 57
3.Incorrect information on your report 40
4.Cont'd attempts collect debt not owed 24
5.False statements or representation 22
6.Took or threatened to take negative or legal action 20
7.Disclosure verification of debt 18
8.Problem with a credit reporting company's investigation into an existing problem 13
9.Communication tactics 9
10.Improper use of your report 9

Complaints by Year

Year Complaints
2014 11
2015 26
2016 16
2017 22
2018 18
2019 24
2020 36
2021 43
2022 24
2023 21
2024 29
2025 40
2026 4

Complaints by State (Top 15)

Washington 252
California 14
Georgia 7
Florida 6
Arizona 4
Montana 4
Illinois 4
Ohio 3
Alabama 3
Alaska 2
Oregon 2
Oklahoma 2
Texas 2
Colorado 1
New Mexico 1

Company Responses

Closed with explanation 313
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for P.S.C., Inc

P.S.C., Inc carries 314 complaints in the CFPB's database, 31 of them filed within the past 12 months. Consumers spanning 20 states and territories have weighed in, giving this a multi-regional footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

95.2% of CFPB-forwarded complaints against P.S.C., Inc get a reply inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. Consumers formally disputed the company's response in 31.7% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. 0.3% of resolved complaints ended with some monetary or non-monetary relief for the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does P.S.C., Inc have?

P.S.C., Inc has 314 total consumer complaints filed with the CFPB, with 31 filed in the last 12 months.

Does P.S.C., Inc respond to complaints on time?

95.2% of the CFPB complaints against P.S.C., Inc get a response within the expected window. That is a strong response record by CFPB standards.

What product generates the most complaints for P.S.C., Inc?

Among all products tied to P.S.C., Inc, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with P.S.C., Inc?

Consumers most often cite "Attempts to collect debt not owed" when complaining about P.S.C., Inc; the full issue list with counts is above.

How do I file a complaint against P.S.C., Inc?

You can file a complaint against P.S.C., Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about P.S.C., Inc?

P.S.C., Inc has drawn CFPB complaints from 20 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

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Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

Read our methodology - how this data is sourced, computed, and verified.