CFPB Consumer Complaint Profile
P.S.C., Inc
314 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 314
- Total complaints
- Above average
- 31
- Last 12 months
- 95.2%
- Timely response
- Below median
- 20
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, P.S.C., Inc sits at #677, with 314 complaints logged. It posts a 95.2% on-time response rate, the 30th percentile among companies with 100+ complaints.
- #677
- of 3,843 companies by volume
- 95.2%
- on time (30th pctile)
- Debt collection
- most-complained product
- 20
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
P.S.C., Inc vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
95.2% Around the middle higher than 30% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 29 in 2024 to 40 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 11 |
| 2015 | 26 |
| 2016 | 16 |
| 2017 | 22 |
| 2018 | 18 |
| 2019 | 24 |
| 2020 | 36 |
| 2021 | 43 |
| 2022 | 24 |
| 2023 | 21 |
| 2024 | 29 |
| 2025 | 40 |
| 2026year in progress | 4 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for P.S.C., Inc
P.S.C., Inc carries 314 complaints in the CFPB's database, 31 of them filed within the past 12 months. Consumers spanning 20 states and territories have weighed in, giving this a multi-regional footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against P.S.C., Inc draw a 95.2% reply rate inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. Consumers formally disputed the company's response at a 31.7% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0.3% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does P.S.C., Inc have?
P.S.C., Inc has 314 total consumer complaints filed with the CFPB, with 31 filed in the last 12 months.
Does P.S.C., Inc respond to complaints on time?
CFPB complaints against P.S.C., Inc draw a 95.2% timely-response rate inside the expected window. That is a strong response record by CFPB standards.
What product generates the most complaints for P.S.C., Inc?
Among all products tied to P.S.C., Inc, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with P.S.C., Inc?
Consumers most often cite "Attempts to collect debt not owed" when complaining about P.S.C., Inc; the full issue list with counts is above.
How do I file a complaint against P.S.C., Inc?
You can file a complaint against P.S.C., Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about P.S.C., Inc?
P.S.C., Inc has drawn CFPB complaints from 20 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for P.S.C., Inc: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (31.7% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.