CFPB Consumer Complaint Profile

Palmar, Inc.

What 73 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

73
Total complaints
35
Last 12 months
12.3%
Timely response
23
States affected

The verdict

Palmar, Inc. ranks #1526 of 3,848 financial companies by CFPB complaint volume, with 73 complaints on record. It answers 12.3% of complaints on time — below the 93% median for companies with 100+ complaints.

#1526
of 3,848 companies by volume
12.3%
answered on time
Debt collection
most-complained product
23
states with complaints
Palmar, Inc. timely response rate 12.3%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Debt collection — I do not know 21
Credit reporting or other personal consumer reports — Credit reporting 17
Debt collection — Other debt 8
Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 7
Debt collection — Credit card debt 4
Debt collection — Medical debt 4
Debt or credit management — Debt settlement 3
Debt collection — Telecommunications debt 3
Debt collection — Rental debt 2
Debt collection — Medical 1

Top Issues

1.Attempts to collect debt not owed 17
2.Incorrect information on your report 13
3.Took or threatened to take negative or legal action 12
4.Written notification about debt 7
5.False statements or representation 6
6.Improper use of your report 4
7.Problem with a company's investigation into an existing problem 4
8.Didn't provide services promised 2
9.Cont'd attempts collect debt not owed 2
10.Threatened to contact someone or share information improperly 2

Complaints by Year

Year Complaints
2016 2
2017 1
2018 7
2019 5
2020 4
2021 2
2022 1
2024 7
2025 32
2026 12

Complaints by State (Top 15)

New Jersey 15
Georgia 10
California 8
Texas 7
Florida 6
Illinois 3
Tennessee 3
Virginia 3
Minnesota 2
Michigan 2
North Carolina 2
Alabama 1
Connecticut 1
Arizona 1
Massachusetts 1

Company Responses

Untimely response 62
Closed with explanation 11

What the CFPB Complaint Record Shows for Palmar, Inc.

The CFPB Consumer Complaint Database has logged 73 complaints against Palmar, Inc. overall, with 35 of those filed in the trailing 12 months. Reports have come from consumers in 23 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Palmar, Inc.'s timely response rate stands at 12.3%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag — late or missing responses are one of the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response in 0% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Palmar, Inc. have?

Palmar, Inc. has 73 total consumer complaints filed with the CFPB, with 35 filed in the last 12 months.

Does Palmar, Inc. respond to complaints on time?

Palmar, Inc. has a 12.3% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Palmar, Inc.?

The most complained-about product for Palmar, Inc. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Palmar, Inc.?

The most common issue reported by consumers about Palmar, Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Palmar, Inc.?

You can file a complaint against Palmar, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Palmar, Inc.?

Consumers in 23 states and territories have filed complaints about Palmar, Inc. with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

Related