CFPB Consumer Complaint Profile
Palmar, Inc.
What 73 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 73
- Total complaints
- Mid-range
- 35
- Last 12 months
- 12.3%
- Timely response
- Bottom decile
- 23
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Palmar, Inc. has accumulated 73 complaints, placing it #1525 by volume. Its on-time response rate is 12.3%, the 1st percentile among companies with 100+ complaints.
- #1525
- of 3,843 companies by volume
- 12.3%
- on time (1st pctile)
- Debt collection
- most-complained product
- 23
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Palmar, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
12.3% Among the lowest higher than 1% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 7 in 2024 to 32 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2016 | 2 |
| 2017 | 1 |
| 2018 | 7 |
| 2019 | 5 |
| 2020 | 4 |
| 2021 | 2 |
| 2022 | 1 |
| 2024 | 7 |
| 2025 | 32 |
| 2026year in progress | 12 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Palmar, Inc.
73 complaints against Palmar, Inc. appear in the CFPB record, including 35 from the trailing year. The 23 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CFPB-forwarded complaints against Palmar, Inc. draw a 12.3% reply rate inside the Bureau's 15-day window. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response at a 0% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Palmar, Inc. have?
Palmar, Inc. has 73 total consumer complaints filed with the CFPB, with 35 filed in the last 12 months.
Does Palmar, Inc. respond to complaints on time?
Palmar, Inc. has a 12.3% timely response rate to CFPB complaints. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Palmar, Inc.?
The most complained-about product for Palmar, Inc. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Palmar, Inc.?
The most common issue reported by consumers about Palmar, Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Palmar, Inc.?
You can file a complaint against Palmar, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Palmar, Inc.?
The CFPB has recorded complaints against Palmar, Inc. from 23 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Palmar, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Palmar, Inc. have?
Palmar, Inc. has 73 total consumer complaints filed with the CFPB, with 35 filed in the last 12 months.
Does Palmar, Inc. respond to complaints on time?
Palmar, Inc. has a 12.3% timely response rate to CFPB complaints. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Palmar, Inc.?
The most complained-about product for Palmar, Inc. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Palmar, Inc.?
The most common issue reported by consumers about Palmar, Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Palmar, Inc.?
You can file a complaint against Palmar, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Palmar, Inc.?
The CFPB has recorded complaints against Palmar, Inc. from 23 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.