CFPB Consumer Complaint Profile

Park Hill Holdings

What 429 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

429
Total complaints
91
Last 12 months
100%
Timely response
37
States affected

The verdict

Park Hill Holdings ranks #552 of 3,848 financial companies by CFPB complaint volume, with 429 complaints on record. It answers 100% of complaints on time — above the 93% median for companies with 100+ complaints.

#552
of 3,848 companies by volume
100%
answered on time
Credit reporting or …
most-complained product
37
states with complaints
Park Hill Holdings timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Credit reporting or other personal consumer reports — Other personal consumer report 129
Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 123
Credit reporting or other personal consumer reports — Credit reporting 93
Credit reporting, credit repair services, or other personal consumer reports — Other personal consumer report 78
Debt collection — Other debt 3
Debt collection — Rental debt 2
Debt collection — Mortgage debt 1

Top Issues

1.Incorrect information on your report 237
2.Improper use of your report 101
3.Problem with a company's investigation into an existing issue 24
4.Unable to get your credit report or credit score 23
5.Problem with a credit reporting company's investigation into an existing problem 20
6.Problem with a company's investigation into an existing problem 8
7.Problem with fraud alerts or security freezes 4
8.Identity theft protection or other monitoring services 4
9.Attempts to collect debt not owed 3
10.False statements or representation 3

Complaints by Year

Year Complaints
2021 51
2022 83
2023 103
2024 83
2025 97
2026 12

Complaints by State (Top 15)

Georgia 71
Texas 69
Florida 56
California 23
Illinois 17
Maryland 16
Tennessee 15
Indiana 15
New York 14
Ohio 13
North Carolina 13
Pennsylvania 12
Virginia 11
Missouri 10
South Carolina 8

Company Responses

Closed with explanation 426
Closed with non-monetary relief 2
Closed with monetary relief 1

What the CFPB Complaint Record Shows for Park Hill Holdings

The CFPB Consumer Complaint Database has logged 429 complaints against Park Hill Holdings overall, with 91 of those filed in the trailing 12 months. Reports have come from consumers in 37 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Credit reporting or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Incorrect information on your report" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Park Hill Holdings's timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Of complaints that were resolved, 0.7% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Park Hill Holdings have?

Park Hill Holdings has 429 total consumer complaints filed with the CFPB, with 91 filed in the last 12 months.

Does Park Hill Holdings respond to complaints on time?

Park Hill Holdings has a 100% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Park Hill Holdings?

The most complained-about product for Park Hill Holdings is "Credit reporting or other personal consumer reports." You can view the full product breakdown on this page.

What is the most common complaint issue with Park Hill Holdings?

The most common issue reported by consumers about Park Hill Holdings is "Incorrect information on your report." All complaint issues are listed above with their counts.

How do I file a complaint against Park Hill Holdings?

You can file a complaint against Park Hill Holdings directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Park Hill Holdings?

Consumers in 37 states and territories have filed complaints about Park Hill Holdings with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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