CFPB Consumer Complaint Profile

PASCO, Inc

What 30 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

30
Total complaints
Mid-range
4
Last 12 months
16.7%
Timely response
Bottom decile
14
States affected

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The verdict

30 CFPB complaints put PASCO, Inc at #2333 out of 3,843 financial companies ranked by complaint volume. It posts a 16.7% on-time response rate, the 1st percentile among companies with 100+ complaints.

#2333
of 3,843 companies by volume
16.7%
on time (1st pctile)
Debt collection
most-complained product
14
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
32/100
PASCO, Inc · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 16.7%
Share of complaints answered within the CFPB response window
Dispute Rate A+ 0.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

PASCO, Inc vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

16.7% Among the lowest higher than 1% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

PASCO, Inc timely response rate 16.7%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 10
Debt collection - Medical debt 6
Debt collection - Other debt 6
Debt collection - Other (i.e. phone, health club, etc.) 3
Debt collection - Medical 2
Debt collection - Private student loan debt 1
Debt collection - Telecommunications debt 1
Consumer Loan - Vehicle loan 1

Top Issues

1.Written notification about debt 6
2.Attempts to collect debt not owed 6
3.Communication tactics 5
4.Cont'd attempts collect debt not owed 4
5.Took or threatened to take negative or legal action 2
6.False statements or representation 2
7.Disclosure verification of debt 2
8.Improper contact or sharing of info 1
9.Problems when you are unable to pay 1
10.Electronic communications 1

Complaints by Year

Year Complaints
2014 1
2015 3
2016 3
2017 3
2018 4
2019 3
2020 2
2021 4
2022 1
2023 1
2025 5

Complaints by State (Top 15)

Michigan 12
Ohio 3
Indiana 2
Texas 1
Georgia 1
Tennessee 1
Connecticut 1
Maryland 1
Virginia 1
New Jersey 1
Nebraska 1
North Carolina 1
California 1
South Carolina 1

Company Responses

Closed with explanation 30

What the CFPB Complaint Record Shows for PASCO, Inc

PASCO, Inc carries 30 complaints in the CFPB's database, 4 of them filed within the past 12 months. Consumers spanning 14 states and territories have weighed in, giving this a geographically concentrated footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Written notification about debt," a reasonable starting point for understanding recurring friction.

Within the Bureau's 15-day response window, PASCO, Inc posts a 16.7% reply rate on forwarded complaints. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. The company's response carried a 0% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does PASCO, Inc have?

30 complaints have been filed against PASCO, Inc with the CFPB overall - 4 of them in the past year.

Does PASCO, Inc respond to complaints on time?

CFPB complaints against PASCO, Inc draw a 16.7% timely-response rate inside the expected window. That falls well short of the 95% benchmark most companies clear.

What product generates the most complaints for PASCO, Inc?

The most complained-about product for PASCO, Inc is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with PASCO, Inc?

The most common issue reported by consumers about PASCO, Inc is "Written notification about debt." All complaint issues are listed above with their counts.

How do I file a complaint against PASCO, Inc?

You can file a complaint against PASCO, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about PASCO, Inc?

Consumers in 14 states and territories have filed complaints about PASCO, Inc with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for PASCO, Inc: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (0% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does PASCO, Inc have?

30 complaints have been filed against PASCO, Inc with the CFPB overall - 4 of them in the past year.

Does PASCO, Inc respond to complaints on time?

CFPB complaints against PASCO, Inc draw a 16.7% timely-response rate inside the expected window. That falls well short of the 95% benchmark most companies clear.

What product generates the most complaints for PASCO, Inc?

The most complained-about product for PASCO, Inc is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with PASCO, Inc?

The most common issue reported by consumers about PASCO, Inc is "Written notification about debt." All complaint issues are listed above with their counts.

How do I file a complaint against PASCO, Inc?

You can file a complaint against PASCO, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about PASCO, Inc?

Consumers in 14 states and territories have filed complaints about PASCO, Inc with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

PASCO, Inc's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.