CFPB Consumer Complaint Profile
Paul Michael Marketing Service
51 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 51
- Total complaints
- Mid-range
- 0
- Last 12 months
- 78.4%
- Timely response
- Bottom decile
- 5
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Paul Michael Marketing Service has accumulated 51 complaints, placing it #1807 by volume. On-time replies land at 78.4%, the 9th percentile for the 100+ complaint peer group.
- #1807
- of 3,843 companies by volume
- 78.4%
- on time (9th pctile)
- Debt collection
- most-complained product
- 5
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Paul Michael Marketing Service vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
78.4% Among the lowest higher than 9% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 3 |
| 2016 | 8 |
| 2017 | 6 |
| 2018 | 15 |
| 2019 | 4 |
| 2020 | 6 |
| 2021 | 5 |
| 2022 | 1 |
| 2023 | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Paul Michael Marketing Service
51 complaints against Paul Michael Marketing Service appear in the CFPB record, including 0 from the trailing year. The 5 states and territories represented put this footprint in geographically concentrated territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against Paul Michael Marketing Service draw a 78.4% reply rate inside the Bureau's 15-day window. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Resolved cases drew a formal consumer-dispute rate of 0% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 2% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Paul Michael Marketing Service have?
Paul Michael Marketing Service has 51 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Paul Michael Marketing Service respond to complaints on time?
CFPB complaints against Paul Michael Marketing Service draw a 78.4% timely-response rate inside the expected window. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Paul Michael Marketing Service?
Among all products tied to Paul Michael Marketing Service, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Paul Michael Marketing Service?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Paul Michael Marketing Service; the full issue list with counts is above.
How do I file a complaint against Paul Michael Marketing Service?
You can file a complaint against Paul Michael Marketing Service directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Paul Michael Marketing Service?
The CFPB has recorded complaints against Paul Michael Marketing Service from 5 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Paul Michael Marketing Service: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Paul Michael Marketing Service have?
Paul Michael Marketing Service has 51 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Paul Michael Marketing Service respond to complaints on time?
CFPB complaints against Paul Michael Marketing Service draw a 78.4% timely-response rate inside the expected window. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Paul Michael Marketing Service?
Among all products tied to Paul Michael Marketing Service, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Paul Michael Marketing Service?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Paul Michael Marketing Service; the full issue list with counts is above.
How do I file a complaint against Paul Michael Marketing Service?
You can file a complaint against Paul Michael Marketing Service directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Paul Michael Marketing Service?
The CFPB has recorded complaints against Paul Michael Marketing Service from 5 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.