CFPB Consumer Complaint Profile
Pennsylvania Housing Finance Agency
74 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 74
- Total complaints
- Mid-range
- 24
- Last 12 months
- 100%
- Timely response
- Top decile
- 4
- States affected
The verdict
Pennsylvania Housing Finance Agency ranks #1516 of 3,843 financial companies by CFPB complaint volume, with 74 complaints on record. Its on-time response rate is 100%, the 86th percentile among companies with 100+ complaints.
- #1516
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Credit reporting or …
- most-complained product
- 4
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Pennsylvania Housing Finance Agency vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2021 | 10 |
| 2022 | 4 |
| 2023 | 12 |
| 2024 | 17 |
| 2025 | 26 |
| 2026year in progress | 5 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Pennsylvania Housing Finance Agency
74 complaints against Pennsylvania Housing Finance Agency appear in the CFPB record, including 24 from the trailing year. The 4 states and territories represented put this footprint in geographically concentrated territory. No product draws more complaints than "Credit reporting or other personal consumer reports," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Incorrect information on your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Pennsylvania Housing Finance Agency posts a 100% reply rate on forwarded complaints. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Pennsylvania Housing Finance Agency have?
The CFPB has logged 74 complaints against Pennsylvania Housing Finance Agency to date, of which 24 came in over the last 12 months.
Does Pennsylvania Housing Finance Agency respond to complaints on time?
Pennsylvania Housing Finance Agency has a 100% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.
What product generates the most complaints for Pennsylvania Housing Finance Agency?
The most complained-about product for Pennsylvania Housing Finance Agency is "Credit reporting or other personal consumer reports." You can view the full product breakdown on this page.
What is the most common complaint issue with Pennsylvania Housing Finance Agency?
"Incorrect information on your report" is the single most frequently cited issue in complaints against Pennsylvania Housing Finance Agency - see all issues and counts above.
How do I file a complaint against Pennsylvania Housing Finance Agency?
You can file a complaint against Pennsylvania Housing Finance Agency directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Pennsylvania Housing Finance Agency?
The CFPB has recorded complaints against Pennsylvania Housing Finance Agency from 4 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Credit reporting or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Pennsylvania Housing Finance Agency have?
The CFPB has logged 74 complaints against Pennsylvania Housing Finance Agency to date, of which 24 came in over the last 12 months.
Does Pennsylvania Housing Finance Agency respond to complaints on time?
Pennsylvania Housing Finance Agency has a 100% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.
What product generates the most complaints for Pennsylvania Housing Finance Agency?
The most complained-about product for Pennsylvania Housing Finance Agency is "Credit reporting or other personal consumer reports." You can view the full product breakdown on this page.
What is the most common complaint issue with Pennsylvania Housing Finance Agency?
"Incorrect information on your report" is the single most frequently cited issue in complaints against Pennsylvania Housing Finance Agency - see all issues and counts above.
How do I file a complaint against Pennsylvania Housing Finance Agency?
You can file a complaint against Pennsylvania Housing Finance Agency directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Pennsylvania Housing Finance Agency?
The CFPB has recorded complaints against Pennsylvania Housing Finance Agency from 4 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.