CFPB Consumer Complaint Profile
Personal Cash Loans of SC, Inc.
The CFPB complaints on file trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 19
- Total complaints
- Below average
- 7
- Last 12 months
- 100%
- Timely response
- Top decile
- 5
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Personal Cash Loans of SC, Inc. sits at #2935. On response speed it sits at the 86th percentile among companies with 100+ complaints.
- Payday loan, title l…
- most-complained product
- SC
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Personal Cash Loans of SC, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2023 | 5 |
| 2024 | 4 |
| 2025 | 8 |
| 2026year in progress | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Personal Cash Loans of SC, Inc.
The CFPB Consumer Complaint Database shows a geographically concentrated complaint footprint for Personal Cash Loans of SC, Inc., with consumers across the country filing against it. The single largest complaint category is "Payday loan, title loan, personal loan, or advance loan," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Struggling to pay your loan" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
The timely-response measure counts forwarded complaints answered inside the Bureau's 15-day window. This company's rate clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Also handles Payday loan, title loan, personal loan, or advance loan
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Personal Cash Loans of SC, Inc. have?
Personal Cash Loans of SC, Inc. has 19 total consumer complaints filed with the CFPB, with 7 filed in the last 12 months.
Does Personal Cash Loans of SC, Inc. respond to complaints on time?
Personal Cash Loans of SC, Inc.'s CFPB timely-response rate is 100%. That is a strong response record by CFPB standards.
What product generates the most complaints for Personal Cash Loans of SC, Inc.?
Among all products tied to Personal Cash Loans of SC, Inc., "Payday loan, title loan, personal loan, or advance loan" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Personal Cash Loans of SC, Inc.?
"Struggling to pay your loan" is the single most frequently cited issue in complaints against Personal Cash Loans of SC, Inc. - see all issues and counts above.
How do I file a complaint against Personal Cash Loans of SC, Inc.?
You can file a complaint against Personal Cash Loans of SC, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Personal Cash Loans of SC, Inc.?
Personal Cash Loans of SC, Inc. has drawn CFPB complaints from 5 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.