CFPB Consumer Complaint Profile
Peterson Enterprises, Inc.
Behind the 42 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 42
- Total complaints
- Mid-range
- 1
- Last 12 months
- 47.6%
- Timely response
- Bottom decile
- 8
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Peterson Enterprises, Inc. sits at #1996, with 42 complaints logged. On-time replies land at 47.6%, the 3rd percentile for the 100+ complaint peer group.
- #1996
- of 3,843 companies by volume
- 47.6%
- on time (3rd pctile)
- Debt collection
- most-complained product
- 8
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Peterson Enterprises, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
47.6% Among the lowest higher than 3% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 3 |
| 2015 | 1 |
| 2016 | 4 |
| 2017 | 6 |
| 2018 | 7 |
| 2019 | 3 |
| 2020 | 4 |
| 2022 | 6 |
| 2023 | 1 |
| 2024 | 4 |
| 2025 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Peterson Enterprises, Inc.
Peterson Enterprises, Inc. carries 42 complaints in the CFPB's database, 1 of them filed within the past 12 months. Consumers spanning 8 states and territories have weighed in, giving this a geographically concentrated footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Written notification about debt," a reasonable starting point for understanding recurring friction.
Peterson Enterprises, Inc.'s timely response rate stands at 47.6%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. The company's response carried a 0% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Peterson Enterprises, Inc. have?
42 complaints have been filed against Peterson Enterprises, Inc. with the CFPB overall - 1 of them in the past year.
Does Peterson Enterprises, Inc. respond to complaints on time?
CFPB complaints against Peterson Enterprises, Inc. draw a 47.6% timely-response rate inside the expected window. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Peterson Enterprises, Inc.?
"Debt collection" draws more CFPB complaints against Peterson Enterprises, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Peterson Enterprises, Inc.?
Consumers most often cite "Written notification about debt" when complaining about Peterson Enterprises, Inc.; the full issue list with counts is above.
How do I file a complaint against Peterson Enterprises, Inc.?
You can file a complaint against Peterson Enterprises, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Peterson Enterprises, Inc.?
The CFPB has recorded complaints against Peterson Enterprises, Inc. from 8 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Peterson Enterprises, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Peterson Enterprises, Inc. have?
42 complaints have been filed against Peterson Enterprises, Inc. with the CFPB overall - 1 of them in the past year.
Does Peterson Enterprises, Inc. respond to complaints on time?
CFPB complaints against Peterson Enterprises, Inc. draw a 47.6% timely-response rate inside the expected window. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Peterson Enterprises, Inc.?
"Debt collection" draws more CFPB complaints against Peterson Enterprises, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Peterson Enterprises, Inc.?
Consumers most often cite "Written notification about debt" when complaining about Peterson Enterprises, Inc.; the full issue list with counts is above.
How do I file a complaint against Peterson Enterprises, Inc.?
You can file a complaint against Peterson Enterprises, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Peterson Enterprises, Inc.?
The CFPB has recorded complaints against Peterson Enterprises, Inc. from 8 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.