CFPB Consumer Complaint Profile

Peterson Enterprises, Inc.

What 42 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

42
Total complaints
1
Last 12 months
47.6%
Timely response
8
States affected

The verdict

Peterson Enterprises, Inc. ranks #1998 of 3,848 financial companies by CFPB complaint volume, with 42 complaints on record. It answers 47.6% of complaints on time — below the 93% median for companies with 100+ complaints.

#1998
of 3,848 companies by volume
47.6%
answered on time
Debt collection
most-complained product
8
states with complaints
Peterson Enterprises, Inc. timely response rate 47.6%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Debt collection — Other debt 13
Debt collection — I do not know 7
Debt collection — Medical debt 7
Debt collection — Other (i.e. phone, health club, etc.) 7
Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 5
Debt collection — Medical 3

Top Issues

1.Written notification about debt 14
2.False statements or representation 6
3.Attempts to collect debt not owed 5
4.Disclosure verification of debt 5
5.Cont'd attempts collect debt not owed 4
6.Incorrect information on your report 3
7.Communication tactics 1
8.Took or threatened to take negative or legal action 1
9.Improper use of your report 1
10.Taking/threatening an illegal action 1

Complaints by Year

Year Complaints
2013 1
2014 3
2015 1
2016 4
2017 6
2018 7
2019 3
2020 4
2022 6
2023 1
2024 4
2025 2

Complaints by State (Top 15)

Washington 31
Idaho 3
Arizona 2
Utah 2
Alaska 1
Louisiana 1
Oregon 1
Illinois 1

Company Responses

Closed with explanation 40
Closed 2

What the CFPB Complaint Record Shows for Peterson Enterprises, Inc.

The CFPB Consumer Complaint Database has logged 42 complaints against Peterson Enterprises, Inc. overall, with 1 of those filed in the trailing 12 months. Reports have come from consumers in 8 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Written notification about debt" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Peterson Enterprises, Inc.'s timely response rate stands at 47.6%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag — late or missing responses are one of the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response in 0% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Peterson Enterprises, Inc. have?

Peterson Enterprises, Inc. has 42 total consumer complaints filed with the CFPB, with 1 filed in the last 12 months.

Does Peterson Enterprises, Inc. respond to complaints on time?

Peterson Enterprises, Inc. has a 47.6% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Peterson Enterprises, Inc.?

The most complained-about product for Peterson Enterprises, Inc. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Peterson Enterprises, Inc.?

The most common issue reported by consumers about Peterson Enterprises, Inc. is "Written notification about debt." All complaint issues are listed above with their counts.

How do I file a complaint against Peterson Enterprises, Inc.?

You can file a complaint against Peterson Enterprises, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Peterson Enterprises, Inc.?

Consumers in 8 states and territories have filed complaints about Peterson Enterprises, Inc. with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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