CFPB Consumer Complaint Profile

Pinata Rent, Inc

Behind the 18 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

18
Total complaints
Below average
15
Last 12 months
88.9%
Timely response
Bottom quartile
12
States affected

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The verdict

18 CFPB complaints put Pinata Rent, Inc at #3004 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 88.9%, the 16th percentile among companies with 100+ complaints.

#3004
of 3,843 companies by volume
88.9%
on time (16th pctile)
Credit reporting or …
most-complained product
12
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
27/100
Pinata Rent, Inc · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response D 88.9%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Pinata Rent, Inc vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

88.9% Among the lowest higher than 16% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Pinata Rent, Inc timely response rate 88.9%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Credit reporting or other personal consumer reports - Credit reporting 13
Debt collection - I do not know 4
Credit reporting or other personal consumer reports - Other personal consumer report 1

Top Issues

1.Incorrect information on your report 7
2.Improper use of your report 5
3.Problem with a company's investigation into an existing problem 2
4.Attempts to collect debt not owed 2
5.False statements or representation 2

Complaints by Year

Year Complaints
2024 3
2025 10
2026year in progress 5

Complaints by State (Top 15)

Texas 2
Nevada 2
Florida 2
Georgia 2
Alabama 2
Maryland 2
Virginia 1
Utah 1
Tennessee 1
District of Columbia 1
North Carolina 1
New Jersey 1

Company Responses

Closed with explanation 18

What the CFPB Complaint Record Shows for Pinata Rent, Inc

Pinata Rent, Inc carries 18 complaints in the CFPB's database, 15 of them filed within the past 12 months. Consumers spanning 12 states and territories have weighed in, giving this a geographically concentrated footprint. "Credit reporting or other personal consumer reports" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Incorrect information on your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Within the Bureau's 15-day response window, Pinata Rent, Inc posts a 88.9% reply rate on forwarded complaints. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Among resolved complaints, the consumer-relief closure rate is 0%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Pinata Rent, Inc have?

18 complaints have been filed against Pinata Rent, Inc with the CFPB overall - 15 of them in the past year.

Does Pinata Rent, Inc respond to complaints on time?

CFPB complaints against Pinata Rent, Inc draw a 88.9% timely-response rate inside the expected window.

What product generates the most complaints for Pinata Rent, Inc?

Among all products tied to Pinata Rent, Inc, "Credit reporting or other personal consumer reports" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Pinata Rent, Inc?

"Incorrect information on your report" is the single most frequently cited issue in complaints against Pinata Rent, Inc - see all issues and counts above.

How do I file a complaint against Pinata Rent, Inc?

You can file a complaint against Pinata Rent, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Pinata Rent, Inc?

Pinata Rent, Inc has drawn CFPB complaints from 12 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Also handles Credit reporting or other personal consumer reports

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Pinata Rent, Inc have?

18 complaints have been filed against Pinata Rent, Inc with the CFPB overall - 15 of them in the past year.

Does Pinata Rent, Inc respond to complaints on time?

CFPB complaints against Pinata Rent, Inc draw a 88.9% timely-response rate inside the expected window.

What product generates the most complaints for Pinata Rent, Inc?

Among all products tied to Pinata Rent, Inc, "Credit reporting or other personal consumer reports" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Pinata Rent, Inc?

"Incorrect information on your report" is the single most frequently cited issue in complaints against Pinata Rent, Inc - see all issues and counts above.

How do I file a complaint against Pinata Rent, Inc?

You can file a complaint against Pinata Rent, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Pinata Rent, Inc?

Pinata Rent, Inc has drawn CFPB complaints from 12 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Pinata Rent, Inc's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.