CFPB Consumer Complaint Profile
Pinnacle Asset Management, LLC
Consumers have filed 102 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-05-15
- 102
- Total complaints
- 0
- Last 12 months
- 24.5%
- Timely response
- 32
- States affected
The verdict
102 CFPB complaints put Pinnacle Asset Management, LLC at #1318 out of 3,848 financial companies ranked by complaint volume. 24.5% of its complaints get an on-time reply, falling short of the 93% median for the 100+ complaint peer group.
- #1318
- of 3,848 companies by volume
- 24.5%
- answered on time
- Debt collection
- most-complained product
- 32
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 17 |
| 2015 | 33 |
| 2016 | 15 |
| 2017 | 13 |
| 2018 | 2 |
| 2019 | 6 |
| 2020 | 9 |
| 2021 | 7 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Pinnacle Asset Management, LLC
Pinnacle Asset Management, LLC carries 102 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 32 states and territories have weighed in, giving this a multi-regional footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Cont'd attempts collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Pinnacle Asset Management, LLC answers 24.5% of forwarded complaints. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. The company's response was formally disputed in 2.9% of resolved cases, indicating how frequently the initial fix fell short. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Pinnacle Asset Management, LLC have?
The CFPB has logged 102 complaints against Pinnacle Asset Management, LLC to date, of which 0 came in over the last 12 months.
Does Pinnacle Asset Management, LLC respond to complaints on time?
Pinnacle Asset Management, LLC has a 24.5% timely response rate to CFPB complaints. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Pinnacle Asset Management, LLC?
The most complained-about product for Pinnacle Asset Management, LLC is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Pinnacle Asset Management, LLC?
Consumers most often cite "Cont'd attempts collect debt not owed" when complaining about Pinnacle Asset Management, LLC; the full issue list with counts is above.
How do I file a complaint against Pinnacle Asset Management, LLC?
You can file a complaint against Pinnacle Asset Management, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Pinnacle Asset Management, LLC?
Pinnacle Asset Management, LLC has drawn CFPB complaints from 32 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~102)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.