CFPB Consumer Complaint Profile
PMT Solutions, LLC.
What 36 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 36
- Total complaints
- Mid-range
- 5
- Last 12 months
- 19.4%
- Timely response
- Bottom decile
- 10
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, PMT Solutions, LLC. sits at #2143, with 36 complaints logged. On-time replies land at 19.4%, the 1st percentile for the 100+ complaint peer group.
- #2143
- of 3,843 companies by volume
- 19.4%
- on time (1st pctile)
- Debt collection
- most-complained product
- 10
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
PMT Solutions, LLC. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
19.4% Among the lowest higher than 1% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 1 |
| 2016 | 3 |
| 2017 | 2 |
| 2018 | 3 |
| 2019 | 4 |
| 2021 | 6 |
| 2022 | 2 |
| 2023 | 5 |
| 2024 | 1 |
| 2025 | 9 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for PMT Solutions, LLC.
PMT Solutions, LLC. carries 36 complaints in the CFPB's database, 5 of them filed within the past 12 months. Consumers spanning 10 states and territories have weighed in, giving this a geographically concentrated footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Communication tactics," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, PMT Solutions, LLC. posts a 19.4% reply rate on forwarded complaints. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Consumers formally disputed the company's response at a 0% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does PMT Solutions, LLC. have?
The CFPB has logged 36 complaints against PMT Solutions, LLC. to date, of which 5 came in over the last 12 months.
Does PMT Solutions, LLC. respond to complaints on time?
CFPB complaints against PMT Solutions, LLC. draw a 19.4% timely-response rate inside the expected window. This is below the typical industry benchmark of 95%.
What product generates the most complaints for PMT Solutions, LLC.?
The most complained-about product for PMT Solutions, LLC. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with PMT Solutions, LLC.?
Consumers most often cite "Communication tactics" when complaining about PMT Solutions, LLC.; the full issue list with counts is above.
How do I file a complaint against PMT Solutions, LLC.?
You can file a complaint against PMT Solutions, LLC. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about PMT Solutions, LLC.?
The CFPB has recorded complaints against PMT Solutions, LLC. from 10 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for PMT Solutions, LLC.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does PMT Solutions, LLC. have?
The CFPB has logged 36 complaints against PMT Solutions, LLC. to date, of which 5 came in over the last 12 months.
Does PMT Solutions, LLC. respond to complaints on time?
CFPB complaints against PMT Solutions, LLC. draw a 19.4% timely-response rate inside the expected window. This is below the typical industry benchmark of 95%.
What product generates the most complaints for PMT Solutions, LLC.?
The most complained-about product for PMT Solutions, LLC. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with PMT Solutions, LLC.?
Consumers most often cite "Communication tactics" when complaining about PMT Solutions, LLC.; the full issue list with counts is above.
How do I file a complaint against PMT Solutions, LLC.?
You can file a complaint against PMT Solutions, LLC. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about PMT Solutions, LLC.?
The CFPB has recorded complaints against PMT Solutions, LLC. from 10 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.