CFPB Consumer Complaint Profile

Pollack & Rosen, P.A.

What 182 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-05-15

182
Total complaints
55
Last 12 months
90.1%
Timely response
17
States affected

The verdict

Pollack & Rosen, P.A. ranks #995 of 3,848 financial companies by CFPB complaint volume, with 182 complaints on record. It answers 90.1% of complaints on time - below the 93% median for companies with 100+ complaints.

#995
of 3,848 companies by volume
90.1%
answered on time
Debt collection
most-complained product
17
states with complaints
Pollack & Rosen, P.A. timely response rate 90.1%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Credit card debt 95
Debt collection - I do not know 28
Debt collection - Other debt 15
Debt collection - Auto debt 10
Debt collection - Credit card 8
Debt collection - Private student loan debt 8
Debt collection - Other (i.e. phone, health club, etc.) 5
Credit reporting or other personal consumer reports - Credit reporting 4
Student loan - Non-federal student loan 3
Debt collection - Auto 2

Top Issues

1.Attempts to collect debt not owed 41
2.Took or threatened to take negative or legal action 41
3.Written notification about debt 30
4.False statements or representation 28
5.Communication tactics 9
6.Taking/threatening an illegal action 5
7.Electronic communications 5
8.Cont'd attempts collect debt not owed 5
9.Disclosure verification of debt 4
10.Incorrect information on your report 4

Complaints by Year

Year Complaints
2014 3
2015 11
2016 5
2017 7
2018 14
2019 16
2020 6
2021 7
2022 11
2023 17
2024 23
2025 51
2026 11

Complaints by State (Top 15)

Florida 139
Georgia 11
California 5
New York 4
Virginia 3
Colorado 3
New Jersey 2
Utah 2
Texas 2
Michigan 2
South Carolina 1
Massachusetts 1
Pennsylvania 1
Missouri 1
Indiana 1

Company Responses

Closed with explanation 180
Closed 1
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Pollack & Rosen, P.A.

182 complaints against Pollack & Rosen, P.A. appear in the CFPB record, including 55 from the trailing year. The 17 states and territories represented put this footprint in multi-regional territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

90.1% of CFPB-forwarded complaints against Pollack & Rosen, P.A. get a reply inside the Bureau's 15-day window. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. The company's response was formally disputed in 14.3% of resolved cases, indicating how frequently the initial fix fell short. 0.5% of resolved complaints ended with some monetary or non-monetary relief for the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Pollack & Rosen, P.A. have?

182 complaints have been filed against Pollack & Rosen, P.A. with the CFPB overall - 55 of them in the past year.

Does Pollack & Rosen, P.A. respond to complaints on time?

90.1% of the CFPB complaints against Pollack & Rosen, P.A. get a response within the expected window.

What product generates the most complaints for Pollack & Rosen, P.A.?

The most complained-about product for Pollack & Rosen, P.A. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Pollack & Rosen, P.A.?

"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Pollack & Rosen, P.A. - see all issues and counts above.

How do I file a complaint against Pollack & Rosen, P.A.?

You can file a complaint against Pollack & Rosen, P.A. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Pollack & Rosen, P.A.?

The CFPB has recorded complaints against Pollack & Rosen, P.A. from 17 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

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Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

Read our methodology - how this data is sourced, computed, and verified.