CFPB Consumer Complaint Profile
Pollack & Rosen, P.A.
What 182 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 182
- Total complaints
- Mid-range
- 55
- Last 12 months
- 90.1%
- Timely response
- Bottom quartile
- 17
- States affected
The verdict
Pollack & Rosen, P.A. ranks #993 of 3,843 financial companies by CFPB complaint volume, with 182 complaints on record. It posts a 90.1% on-time response rate, the 18th percentile among companies with 100+ complaints.
- #993
- of 3,843 companies by volume
- 90.1%
- on time (18th pctile)
- Debt collection
- most-complained product
- 17
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Pollack & Rosen, P.A. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
90.1% Among the lowest higher than 18% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 23 in 2024 to 51 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 3 |
| 2015 | 11 |
| 2016 | 5 |
| 2017 | 7 |
| 2018 | 14 |
| 2019 | 16 |
| 2020 | 6 |
| 2021 | 7 |
| 2022 | 11 |
| 2023 | 17 |
| 2024 | 23 |
| 2025 | 51 |
| 2026year in progress | 11 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Pollack & Rosen, P.A.
182 complaints against Pollack & Rosen, P.A. appear in the CFPB record, including 55 from the trailing year. The 17 states and territories represented put this footprint in multi-regional territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CFPB-forwarded complaints against Pollack & Rosen, P.A. draw a 90.1% reply rate inside the Bureau's 15-day window. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. The company's response carried a 14.3% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0.5% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Pollack & Rosen, P.A. have?
182 complaints have been filed against Pollack & Rosen, P.A. with the CFPB overall - 55 of them in the past year.
Does Pollack & Rosen, P.A. respond to complaints on time?
CFPB complaints against Pollack & Rosen, P.A. draw a 90.1% timely-response rate inside the expected window.
What product generates the most complaints for Pollack & Rosen, P.A.?
The most complained-about product for Pollack & Rosen, P.A. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Pollack & Rosen, P.A.?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Pollack & Rosen, P.A. - see all issues and counts above.
How do I file a complaint against Pollack & Rosen, P.A.?
You can file a complaint against Pollack & Rosen, P.A. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Pollack & Rosen, P.A.?
The CFPB has recorded complaints against Pollack & Rosen, P.A. from 17 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Pollack & Rosen, P.A.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (14.3% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.